Amazing location and mostly friendly stuff, except for one person who looked like she was doing us a favour, very unhappy with being there. It’s amazing how One interaction can ruin what could’ve been an amazing experience. Also, unfortunately, we had two experiences where air-conditioning was not working well. One of them woke us up at three in the morning with a horrendous noise, watch attached video. The following morning we were offered another room. We got an additional room because we had family coming over for one night but the air-conditioning was not working at all. We called Recepcion at 1 am as we could not sleep, they sent a technician and he told us that they had been having a problem with 14 other rooms. I will be asking for a phone full refund, as this was not to be expected. The same problem happened with the air-conditioning at the beautiful gym. Although we have reported it a few times, temperature did not come down from 26 C, which made exercising very frustrating. I was confused as to why the Hotel did not offer a compensation for this. To end on a good note, they had a electric charger for the car, which made a big difference.

The Hotel is in a great location. It’s a real shame that the front desk manager projects her bad mood almost through every possible interaction. As a specialist on customer services, I would be selling advisory services to this hotel as a matter of urgency :-)

Clean

Absolutely amazing! Very helpful staff, they went above and beyond to resolve and issue with my laundry. The breakfast buffet had such amazing food and so much verity👌 As a solo traveller I definitely recommend 💯

Clean, good ambiance, staff and activities were great.

beautiful foyer as you walk in, rooms sufficient, but could have done with a kettle, pool area like sardines & pool freezing, beds rock hard, food not so great as tendency to not stay hot under bain Marie. Umbrellas round pool not secured, so when windy, 1 hit me on the back of my head and back......were offered free dining at buffet that night to make up for the whack. Saw ABBA Universe show...started off a bit shabby, but actually warmed up and was half decent. Staff were mostly friendly and helpful. Dining was a bit of an experience.....very busy. Cold buffet good, loads of choices...just disappointed with hot food as not so hot. Nice breads and pastries. Lifts were very quick. Beach is a 5 min walk across the road and under subway.....(sand is a bit harsh - big grains).

Great

The overall hotel experience was good and we couldn’t fault the staff. However, the bed sheets didn’t appear to be changed that often and I had to request clean towels as we were still using the same ones after 4 days. The breakfast & dinner buffets were good with lots of variety too. We probably would return and hope the room issues are rectified to improve the overall experience.

Our family had an amazing time at Aqua Hotel Onabrava & Spa! From the moment we arrived, we were impressed by how friendly and welcoming the staff were. The entire hotel was spotless and well-maintained, giving it a fresh and relaxing resort feel. The beach was gorgeous and very close to the hotel. The location was super convenient for everything we needed, and we loved how easy it was to unwind and enjoy the amenities. The breakfast was a highlight – delicious, fresh, and with a wide variety to please everyone in the family. Other meals were good too, but breakfast really stood out. Overall, this hotel exceeded our expectations in every way. We would definitely go again and highly recommend it to families looking for a relaxing and enjoyable stay on the coast!

We had 4 rooms as attending wedding locally. More basic than the “so called” 4 star implies! Staff initially unhelpful though manager stepped in during working hours when I complained, and at least compensated for iron Issues included : - you have to give a deposit of €20 for iron - cash! If no cash you get charged 3% plus £5 for cash machine! Iron and board were cheap and nasty. - no tea or coffee or water in room - they allow smoking on balconies and so can’t leave patio doors to balcony open as stinks of smoke (and weed a lot of the time) - no aircon for month of April as not cold enough apparently - though we were very hot - especially as couldn’t leave doors to balcony open - alarm kept us awake for hours one night - someone was smoking in room! Not surprise when they let smokers use balconies! - buffet breakfast and dinner was mediocre in quality and choice

I initially selected this hotel based on its advertisement of a heated swimming pool. However, upon arrival, I discovered that the “heated pool” was actually a hot tub that required an additional fee, as did access to the gym and indoor pool. Furthermore, guests were charged each time they exited and re-entered the facility, even if only stepping away briefly. I had booked a double twin room for four people, expecting adequate sleeping arrangements, but was only provided one bed per room. This created a significant inconvenience, especially for the children in our group who had to share beds. I even offered to pay for an upgrade, but was informed this was not possible—despite the hotel appearing to be largely unoccupied and multiple requests being made. Additionally, during our stay, the outdoor pool was too cold to use and the beach was not accessible. The quality of the food was disappointing, and I found the front desk staff to be unhelpful and at times discourteous. The rooms themselves were quite small, and the air conditioning was not operational during the spring, which I was told is typical as it’s only turned on during summer months. To make matters worse, there was a guest smoking cigars on our floor, which filled the hallway with smoke and caused discomfort for my children, who suffer from asthma. This ultimately led us to check out three days early and continue our trip in the city of Barcelona. Expedia did not help with my complaints!

Friendly, very helpful staff, fantastic buffet dinner/breakfast and super comfy suite.

Good overall, quiet hotel and nice staff. Very close to the train station. We got a full board, which included free food for breakfast, lunch, and dinner. However, drinks including water, were not included for lunch and dinner, which we found disappointing especially that water required a fee. Breakfast however had a good selection of free coffee, tea, juices, and water.

No AC even though the room got incredibly hot, had to leave window open all night and day but it was still very warm. Maids only came once in 6 days, took dirty towels and never brought clean ones back. Pool area was very nice, staff was friendly and overall a comfortable stay.

Large, clean, modern room.

Not sure why this is 4 star and not 3 star... Everything was fine but very average. No extras, food was adequate, not great, staff are nice but don't exactly go the extra mile. It was all fine but I'd probably try a different 4 star next time.

Excellent hotel Food excellent Would highly recommend this hotel I intend to stay there again many times thank you

Okay for short offseason vacation. Too bad they don’t keep outdoors pool warm

We stayed in March which is obviously offseason. Not even third of hotels on Riviera are open. Credits to AQUA Hotels for being open. Our stay was pleasant. Room on the 4th floor was nice and had a balcony facing beach sideways. I imagine during months of July-August with all nearby hotels open - area gets busy. Not sure this would be my first choice during summer months. I guess it would depend on rate competitiveness. If you hate paying 8 Euros per day for hotel parking, you can park for free on the street between hotel and beach. We did not use train, but station near hotel makes it really easy to visit surrounding area (including Barcelona). Breakfast in hotel was very good. Did not have a chance to see any "entertainment program" in hotel. Star time of 22:00 (10 PM) is quite ridiculous in my opinion. And if I may suggest to management of hotel to somehow regulates noise in the pool area, after midnight. People hanging around have no awareness or sense that guests in rooms are sleeping.

recommended. great service and location