8.0
Very Good
From 713 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

7.0

Service and Facilites

8.4

Traveler Reviews The Park Hotel

Number of reviews per page
20
40
Top reviews
Jackie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ideally situated for Aintree racecourse and railway station 20 minute walk. Restaurant has a nice ambiance food very good, both breakfast and evening meal. Nice bar area serving cocktails, not much choice of real ales and serving bar meals. Bedrooms need bit TLC they have tried to provide everything but packed it in. Ironing board in wardrobe so then you can’t have clothes in it. Fold up case rack but if used you it you would be squeezing by it as room not big enough. Safe not working notice suggests all safes in the hotel have been disconnected. Housekeeping leaves a bit to be desired they let the hotel down compared to reception, restaurant and bar. Not much in the surrounding area. I would stay again if visiting the races.
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Chris
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great for the horse track and for a good time
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely stay, only small issue was could have done with more staff on at breakfast and especially at dinner. For what we needed it for (walking distancevto Aintree) it was great. Staff friendly and enjoyed our stay. Maybe the beds could fo with updating. Other than those two points absolutelty great.
Sophie Jessica
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing! Perfect for one and two nights. Staff very kind and helpful
Chloe
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good retail park with food spots and cinema near by. Clean room, just needs updating.
Gordon
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stayed for one night and everything was wonderful Lovely clean quiet room comfy bed no problems whatsoever Staff were all helpful and friendly The breakfast was fantastic Everything we wanted very happy
Karen
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy check in / out, bright, clean & airy, friendly staff, great breakfast
Timothy
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staying at The Park Hotel was like an escape room. The room was filthy with mould all over the bathroom, they only clean the rooms and replace the towels every 4 days and the door handle came off when I tried to get out leaving me trapped in the room. I had to use the tea spoon to wedge in the door frame to open the door and and escape. Complete fire hazard. I had to demand a different room or I would have moved hotels. The second room was better but I would never stay there again.
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Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room lovely and Clean staff lovely
Tracey
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean tidy nice atmosphere a bit far out from Liverpool city center great location for the races.
Chris
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel room was dated but clean and tidy and the bed was comfy. Wouldn’t recommend for a romantic get away but great for no drama stays
Amanuel
icon-Business
Business
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very clean, pleasant staff, good location for work.
Mohammed
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Hotel looks better inside than from outside. Free parking. Clean rooms , but is not cleaned daily during my stay. Overall good stay.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Lovely hotel. Clean room. Good location
Emma
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

More heating in the rooms, I was absolutely freezing. Complained to reception and they did nothing about it and said ‘you have a heater in your room’ which I knew but it wasn’t working. Friendlier staff at breakfast
Ped
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Friendly staff. Nice food in the bar. Breakfast was varied and good. Coffee could do with improving though! Room was small but fine for me and my son. Big iron burn on the carpet though! And the bathroom could do with a clean. Our room wasn't serviced after our first day so had no tea/milks etc for our second morning but that's ok
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Julie
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Breakfast was lovely but meal on night was terrible, we had it refund, rooms need a really good clean, service was good staff very good
peter
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Bed was attrocious
Samuel
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Not a great experience.Very noisy room. Windows need updating as cold draft and traffic noise comes straight in.Doors are unable to be closed quietly so woken up everytime someone closed them.Mattress was very uncomfortable. Fried breakfast was tasteless and bland. Will not stay again. Premier inn is much better for the same price.
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David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Breakfast really good, everything good standard of cleanliness parking superb,staff were excellent, rooms need updating because the look outside and down corridors reception looks brand new
Number of reviews per page
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