Las Villas Akumal

Explore Las Villas Akumal
9.0
Exceptional
From 399 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.6

Service and Facilites

9.0

Traveler Reviews Las Villas Akumal

Number of reviews per page
20
40
Top reviews
Jaime
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is older but it’s got good bones and has been well taken care of it is sooooo clean and I love the charm of our villa
Tyler
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful property if you’re looking for a quiet Mexican getaway! Our rental was just steps away from the beach and pool. The staff were very helpful and friendly. Pros: ~Our rental was a 3 bedroom (each with its own bathroom) was very clean and had a kitchen and private balcony - perfect for our family of teenagers ~The pool was clean and there were plenty of comfortable lounging chairs, tables & umbrellas ~The beach was steps away & also had plenty of lounging chairs and umbrellas. Beach/pool towels are provided. Things to be aware of (not cons per se): ~The beach here is very rocky as you’re getting in the ocean so you’ll definitely want water shoes. Once you’re past the rocky section it’s soft sand and is shallow for a good distance out and is great for snorkeling. ~We only ate at the restaurant once so we can’t give a thorough review but the one meal we had was good. ~The sargassum will wash ashore March-October - it’s naturally occurring and the staff rakes up a lot of it each morning. If seaweed is not your thing though, please research it and come in the off season. ~You’ll need your own transportation if you stay here. We rented a car and drove all over the Yucatan- Akumal, Tulum, Coba, and Chichen Itza. We loved our adventure days! ~Most of the staff (front desk, restaurant, room attendants) we encountered did not speak much English but it was never a problem. Thanks to Google Translate we were able to communicate and get everything we needed.
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Nancy Elizabeth
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was extremely clean, all staff was excellent. The manager Claudia did her best to accommodate us and was very pleasant and helpful. Laura and Elizabeth also were friendly and helpful and looked after our needs promptly. Thankyou for making our holiday experience wonderful!❤️
Nancy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We did not face the pool or beach however it was close to our suite. The staff were amazing . Laura in particular was super friendly and helpful . Would like to suggest that all units have the exact same annuities as we traveled with another couple with the same suite and their amenities for cooking were better. That said the staff were quick to bring anything you ask for.
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Johana Andrea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The breakfast, the staff, the place, the beach all this things were really good. We stayed as a family and this place was so peaceful and clean. I recommend it 100%
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent service and clean rooms, wonderful stay.
Oscar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Everything Excellent, Enjoy.
Kathleen Murlowski
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Lovely place, will return.
Melanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly. Quiet and nice pool and beach area, enjoyed being a little away from the busier areas of Akumal.
Richard
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very quite area
Kamiya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great stay, clean rooms, friendly staff ! This Villa exceeded our expectations !
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Wonderful location, pristine, well-equipped rooms, quiet and peaceful. Perfect home base for our Riviera Maya vacation.
Andrew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The foodservice staff could hardly speak any English. Went to restaurant and asked for a cup of coffee. Informed after waiting for 25 minutes for a refill that there was none forthcoming. The staff informed me no refills per purchase of a cup of coffee. I paid them 1 USD for their beverage service which considering it did not consist of a refill was adequate. It seems that management has no clue about beverages and hospitality. All surrounding restaurants provided refills when ordering coffee as do most everywhere. Quite unbelievable. Frankly have traveled all over the world and never had this kind of experience. Amateurs at best. Insulting to any traveler!
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Joshua
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Did not have a continental breakfast included.
Charlene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Lizbeth and the rest of the staff were welcoming, kind and so accommodating! I enjoyed one of the best massages I’ve had - thank you Luce! The rooms were clean and well stocked. The beds were really comfortable and the A/C worked well too. There were a few minor problems that were attended to right away and we were offered a room update without hesitation. A highly recommended resort!
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H.
icon-with Partner
with Partner
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Surprised that our rental unit belonged to someone, like a timeshare or condo. Only one place near to eat so had to drive for dinner and breakfast. The "hotel" restaurant was unappealing. Swimming pool was nice but beach was rocky and difficult to get into deep water.
FRANKIE J
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Las Villas is a great place to enjoy a quiet piece of paradise.
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Beautiful!!
Nick
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The staff was plenty helpful the water was hot and the room and property was clean, nice beach, BUT that’s where the positive stops. I arrived early and I know for a fact that my room was empty the day before. I understand policy is 3 PM Check in but even 10 min early is not aloud. Most condo or hotels will try and accommodate but there is NO FLEXIBILITY. The room has almost all the pots and pans locked up so basically a hotel not condo. Only one Restaurant within walking distance, and the taxi drivers held a person completely hostage!! Completely ridiculous!! $50 USD to ride 5min !! more than 1x. The noise in the next room was very load it sounded like an open window right through the AC vent. I have traveled to 7 location prior and this location was definitely the low point. I would never stay here again
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Patricia
icon-
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

No complaints. I ordered breakfast one day, and it arrived warm and on time. Las Villas recommended a local restaurant (Jungle Fish), which was tasty. However, be prepared Las Villas is situated within new homes, VRBOs, and other rental property...meaning only one restaurant in this five block road. However, the access to a private beach meant that one can stroll about 1 km to the north where you have a continuous selection of beaches from which to choose.
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Number of reviews per page
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