Usual high standard of food. Room spotless. Exceptional treatments with Sharon

It was very lovely to stay in the dog-friendly hotel in a quiet location. The room was relatively small, and during the night, we suddenly heard noises from the drains. They were pretty noisy, and the room was dog-friendly. Staff members were helpful and friendly, but some did not say hello or good morning and did not even look at guests. The food was delicious, and we enjoyed dinner and breakfast. We saw the lovely garden from the restaurant. The swimming pool and gym were not big, but they were lovely. Massages were fully booked when we were there. I should’ve booked earlier. Overall, we had a great time there.

Fantastic as always

We have stayed here on several occasions and really enjoyed it. However, this visit the room was extremely cold and we had to ask for a blanket- it helped but was still cold. The WiFi signal was appalling- could not get a decent connection which hasn’t happened in previous visits. The breakfast was lovely and the staff very pleasant. After this visit we may not go again

The room was really nice, clean and spacious, the bed was also bigger than a standard double bed, bathroom was nice and spacious with a nice shower and a bathtub, the breakfast selection was nice however I wouldn’t recommend the restaurant of the hotel as we had dinner there one night that was terrible, the worst meal I’ve had in years, we ordered a pork belly for starter that was more fat that pork meat and completely tasteless and the pheasant dish that was absolutely disgusting, dry and tasteless, honestly the worst meal we have had in years which was very disappointing

Perfect

Very enjoyable stay and will certainly be back!

Lovely relaxing stay. Staff amazing

Mixed service from the staff Amenities need

Nice room, very attentive staff.

Overall a very cosy traditional Lakeland hotel. Extremely clean rooms and very pleasant, helpful staff. Good choice at breakfast. Nice leisure facilities, pool can become overcrowded during school holidays...perhaps a booking system would improve access? Dining room feels a little austere on the evening perhaps needs some soft furnishings, a bit of tlc.

Close

Liked the exterior, gardens and the loumge with lovely open fire. The modern part was clean but unexceptional. The rooms were large clean and comfortable. An accessible bathroom and walk in shower would have been more suitable for our needs but the bath with inclusive shower would have been acceptable for most people. Overall very comfortable with lovely views over the surrounding countryside.

All good , had no problems here, i liked the duck pond, the stillness,and the scenery.

Excellant breakfast choice and period of which this was great. Gym facitilities were ok but not all appeared to be in working order. Cleaan pool. Jacuzzi, steam roon and sauna. Grounds were nice and well kept.

After several previous positive stays, my most recent visit wasn’t great. Rather than leaving a negative review, I thought it was fairer to email the hotel directly, in response to their request for feedback. Despite taking the time to do that, emailing the manager's email, no one bothered to even acknowledge or respond. This used to be a great hotel with excellent service. Not sure if it has changed management, but this is definitely not the case any more.

The hotel room (53) had a broken toilet seat (it fell off) as the hinge was broken. The mini sofa seat in the room had some nasty (curry ?) stains on it so not able to use. The door lock was quite difficult to close each time we left. We had to slam the door quite hard to get it to lock properly. Other than that the hotel was fine. We were offered other rooms to change to but this room had a better view.

Ver good siting and gardens. On the whole, a very enjoyable stay marred only by the sticky tables in the restaurant! The waiter, who was otherwise very helpful, said the problem appeared to be with the spray used to clean the tables. We had a bit of banter about my being a chemist and so able to solve the issue but really the hotel should deal with the problem. Either they should thoroughly clean the table tops using hot soapy water or methylated spirit or if that does not remove the stickiness, refinish the table tops since the problem will be with the surface lacquer. Whatever solution solves the problem, then the spray cleaner needs to be changed!

Lovely hotel with beautiful gardens and fantastic view. Our room was very comfortable and nicely decorated. The hotel is dog friendly and we were able to eat in the bar area with our dog. The staff were friendly and helpful. We would highly recommend.

The food is amazing, the staff are fantastic. The place is beautiful and quiet and the use of the facilities is included, gym, sauna, steam room, swimming pool and jacuzzi.