Well located at centre of Limerick, and awesome breakfast. New and clean rooms, overlooking pedestrian only street. Would definitely stay there again.

Poor welcome at reception …first room had a bad damp/dog smell…so moved second day. Unable to order dinner at 8.48pm despite being told kitchen open til 9pm..we only arrived at 8.20pm ..& waited quite a while to be booked in as no one manning reception. Rang the bell 3 times & went to bar area twice to ask for a staff member to book us in. Lift had a dog smell on second day. Good breakfast & friendly night staff manning the bar.

We are elderly guests. The shower was in the bath. Only just over half the length of the bath had an non slip on base. No problem with getting in but difficulty getting out a step too far Should supply a non slip mat

Excellent stay at the hotel just outside of Galway city. Very helpful staff, modern and clean room with air conditioning which was great as the weather was warm and humid. Nice included breakfast with our room including a tasty continental selection as well as a cooked breakfast in addition. Excellent location for a day trip to the Aran Islands with the ferry terminal less than 30 minutes away. Very helpful staff - we were impressed that they express posted my brother's airpods to our next hotel free of charge when he accidentally left them in the room when we checked out. Would stay here again, great hotel!

We really enjoyed our stay.Fabulous hotel mantained so beautifully..staff attentive & friendly.Breakfast was delicious.I am a coeliac & staff looked after my needs.

A lovely hotel to unwind and chill out

Location was great for us and it had AC!

Lovely room with comfortable beds, clean and well stocked. Loved the small welcome cake! Breakfast was great with a good choice of fresh and local produce. Cooked breakfast to order worked well. Good value for money.

My only complaint was that the hallways were so dark. I know it was supposed to be atmospheric but if I had been traveling alone, it wouldn't have felt safe. Everything else about the hotel was great!

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Hotel room was great, plenty of parking and breakfast was included.

It was nice. The people were great. It could just use an upgrade. The room was dark and could be updated but it wasnt terrible.

Excellent parking options, great food options, loved the cookie and the card left in the room. Excellent value.

We enjoyed our stay. Parking was convenient and easily accessible. Our room was clean and comfortable. The dining was ok at Pins, nothing special. Over all, would stay again and would recommend to a friend.

TV did not work properly kept losing the signal on the channels

Breakfast was outstanding. The hotel rooms had nice updated bathrooms, but to general this felt more like a motel 6 than a unique boutique hotel.

I booked the hotel more than a month on advance of my stay and after I arrived into Ireland, the Twelve notified me that they overbooked and they couldn't accommodate my booking. They were apologetic and assisted me in finding an alternate hotel but it wasn't something I wanted to experience since I spent a lot of time researching where we wanted to stay.

Our stay was excellent. The breakfast was over the top and fresh. Parking is free and covered. The location is close to at least three very good restaurants including one in the building.

Top notch in every regard with some surprise nice touches. Bed super comfy. Huge suite. Fun bar.

This was a nice place to stay, The management had a little welcoming gift for our anniversary which was great. Nice walk along the water and breakfast was really good.