Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!

All great

Great staff, massive room and bathroom, excellent breakfast! Perfect!

Staff were very polite and helpful. Was a great stay. Highly recommend. Second time in this awesome hotel

Everything was great except there is a charge of 20Euros to use the indoor pool. The description of the hotel says it has an indoor pool but I could not find any mention of a charge to use it when I booked the hotel on Hotels.com. I only learned about it when we checked in, they said it was part of the spa. In my opinion, that should be clearly stated in the description. I use a pool to exercise and had I known when I booked, I could have looked for another option.

Modern, clean and quiet room and nice hotel. Staff very helpful. Would go back for sure.

An easy walk to the attractions of old town Genoa. Quiet tree lined street. Fast and efficient service. Great food.

Clean, comfortable room, GREAT food, amazing service

Excellent, friendly staff. Good access to rail station for trips to Pisa and Portofino. Good access to Genoa city centre.

They were helpful

It was a very well kept hotel with a nice dining area. Our room was very clean and modern, very nice.

Great location gorgeous hotel !! Great service

They are charging me for my son for breakfast that should have been included there is only two of us. They told me to talk to you about this. It’s a clean hotel. Nice and polite worker's.

quiet

The staff at Melia Genova is so welcoming and helpful. This is a first rate hotel with comfortable rooms and plush bedding, coffee in room and a pool and spa. Be sure to book a room that includes spa access. We’ll be back!

The location was great and quiet and somewhat easy to walk. The amenities were wonderful and the hotel is updated and lovely. The staff was accommodating and friendly

Staff was amazing!!!

Its a very nice 5star hotel on a nice area at Genova. Breakfast is good, rooms are very nice and clean. Parking costs around 35-40 euro per day! All though you can easily park outside of the hotel at blue zones for just 2euro per hour. Staff is friendly and nice except the receptionist that we had a bad moment with her. She gave us keys for another room not ours. We found out that, because we were waiting for our bags over 20min and when we asked where are they, they told us on another room than that we were to... If i havent asked about them we would still wait for em.... Unacceptable for a 5star hotel... And she said just a sorry. Nothing else..

Aoooo amazing! Anything you can think of, so amazing. Room sizes were so amazing

Yea