Very nice beach and lovely pools, but the pool and beach opening hours should be extended during the summer.

We spent four nights in a Superior Triple Room, all-inclusive, and had an incredible time. The resort is vast, the food is incredible and the staff are very helpful. There is a genuine effort to offer food that is fresh, varied as well producing local delicacies. Although there is a shuttle bus frequently to Syracuse, we chose to spend all of our time within the resort alternating our time from the two wonderful pools and the beach. We would come back in a heartbeat and are interested in what other VOI resorts are available. It's worth noting that their season truly begins from 1st June meaning there are more activities from this date nevertheless we still enjoyed children's entertainment din late May despite their official season not starting quite yet. It's also worth noting that food and drink from the beach facility is excluded even if you have chosen all inclusive. 10/10 would go again!!!

Loved area

It would be great to have hair conditioner in the room. Beautiful grounds and the beach and swim platforms were beautiful.

Our room was very musty smelling our entire stay even with the air conditioning on!

The place was excellent the food was amazing staff was friendly

very old . nothing upgraded . bad services . food average . not even 2 stars place.

The pools, the food, the staff the beach, kids loved the animation team. Maybe one thing to comment about is the internet service on the property which was nt always working adequately.

So amazing

Great resort. Staff is super nice, food is good, super clean. We had a great time. Downsides are the wi fi, just available in the common areas, frigo bar did not work until we found out that the door of the wardrobe has to be open for making it work and our telephone was broken. Nevertheless I have to say that overall great experience.

I am from Siracusa and I consider this resort the best choice, especially if you are a family with children. It has 2 big swimming pools (not including the one of the spa), a gym and equipments for children. A little "train" will bring you at the Arenella beach that I consider the best beach of Siracusa if you like sand. Another option is to let the train leave you at the solarium (amazing) if you would like to avoid sand but I advice this just without children or at least not the little ones. Staff is friendly. Area of improvement: the little train is almost always full. Though is passing every 5 minutes sometimes happened to me to be obliged to go walking to avoid remaining waiting in the hot.

We chose Arenella primarily because it is well-placed for visiting interesting places in the South East corner of Sicily, notably the Baroque towns, Syracuse and Mount Etna. But we also spent plenty of time by the pools or at the beach which (in June at least) are not crowded or noisy - very relaxing.

The photos in Hotels.com let us think the beach is very close to the hotel, but it's not. You have to walk from 500 m to 1 km to reach it. Anyway, they have a truck that can bring you there. Internet costs 10 EUR for 24 hour and does not work in the room, only in the reception. The hotel very good, has everything you need, but is 10 km from Siracusa. You'll need a car.

3 meals included in the price. A true beach resort with excellent meal. Not the greatest room, but great fro the price and food

L’hôtel était très bien entretenu, propre et le personnel très gentil. Langue française parlée à la réception. Notre chambre était bien située et au calme. Bonne situation géographique. Un bémol sur les horaires du restaurant pour le petit déjeuner : 7h30-9h30. Repas corrects mais pas exceptionnels.

Struttura molto bella ed estesa, verde, molti spazi comuni, più ristoranti con cucina varia e di buon livello, più piscine sempre pulite e diversi bar. Personale attento e sempre disponibile tranne qualche bagnino in piattaforma mare. Pulizia delle aree comuni buona ma migliorabile specie nei bagni. Un grazie particolare a Lucia al bar, al pizzaiolo e a Tino in pizzeria, a Salvo ed ai ragazzi della sicurezza. I ragazzi dell'animazione simpatici e gentili ma se l'animazione diurna é buona quella serale è da rivedere tranne per la musica in terrazza con il dj il venerdì e i due cantanti. Globalmente ottima esperienza.

Location stupenda, mare cristallino, cibo ottimo, fresco e con una varietà in grado di soddisfare tutti i palati. Ragazzi dell'animazione fantastici.

En väldigt trevlig anläggning med allt man kan tänkas behöva för en avkopplande semester. Poolområdet och närheten till havet var uppskattat av hela familjen. Barnen uppskattade även all inclusive men de åt mest pommes och pizza. Fint rum med två balkonger och mycket plats. Rummet var dock inte helt välstädat. Det hängde spindelnät på lampa och var lite damm längs med lister/hörn. Inget vi stördes av men det noterades.

Kamer net vernieuwd en alles in orde. Enkel kleine raam en zicht belemmerd door een boom zodat we niet konden genieten van terras en vanaf 16u licht in de kamer aandoen. Ondanks het meedelen bij de eerste dag van deze teleurstelling om van kamer te veranderen, is er niets gebeurd. Ontbijt kon beter : grote buffetten en personeel in 'automatische mode' zonder goedemorgen of andere.Zwembaden heel proper, zoals ganse site. Buffet 's avonds : in orde.

Die Zimmer waren mal schön ausgestattet, aber brauchen dringend ein Deep Clean und eine Überholung. Sämtliche Amarturen waren stark verkalkt und das Silikon an der Dusche echt eklig. Das Essen war gut, jedoch war die Auswahl nicht extrem groß, aber ganz gut. Leider sind auch sehr viele Sachen kostenpflichtig. (Ein Tennisschläger zum leihen 20€) Am Pool darf man eigentlich nur Schwimmen oder planschen. Wasserbälle oder ähnliches sind an allen Pools verboten, was echt schade ist. Das Angebot von alkoholfreien Cocktails ist im AllInclusive Paket etwas gering und als zuckerfreien Softdrink gibt es eigentlich nur Pepsi Light... Also es war OK, aber das Preis-Leistungsverhältnis ist echt nicht gut hier.