No se tuvieron problemas con el transporte, llegamos después de la media noche y llegaron por nosotros sin problema, el personal fue muy amable en todo momento, excelente servicio

Only if you need a hotel near the airport

Very small room. A/C was not working properly. Bathroom shower did not seem clean (wish I had bought sandals). Staff was friendly and airport shuttle was good.

Small basic room, white bedspread had stains on it.

Front desk Lucy was unfriendly, uncaring to the fact that request for airport shuttle was ignored. She was in fact defensive and argumentative.

They don't guarantee transportation from the airport to the hotel, even though their website says there is transportation available.

Yes

Todo bien, excepto el apoyo en transportación del aeropuerto al hotel ( por la tarde no hay, es a partir de las 20:00 hrs)

Muy buena atención desde la recepción hasta camareras

Great room

Great

All good

Very unprofessional front desk personnel. The rooms look like a closet. I would not recommend this hotel at all. If need be, just stay at the airport but not at this place. I truly hope hotel.com will removed them from their site so other people do not go through the horrible experience we went through.

Stayed for one night since our flight got delayed eight hours, the gentleman in reception was very friendly and helpful, the hotel had airport shuttle included which was extremely convenient for us, they were able to take us to the airport at 3:30am. Very satisfied with our experience

Easy and efficient transport from the hotel to the airport. Transfers take place every 30minutes. Really convenient if you are having to stay overnight for an additional flight. Rooms are really nice, big and clean. Staff were very kind and provided excellent service throughout our stay!

Good place for the price. Excellent location 3 min from the airport. Very clean. Staff very kind.

The room was clean, but they need to improve their shuttle service. I called them twice for service, and they finally picked me up after 45 minutes. Considering the hotel is only 5 minutes away by car, they can definitely improve.

My room was not functioning correctly - main door would not lock properly they had to switch rooms, parking is non accessible not enough parking spaces

Everything was as expected

Yes