Thornbury Castle, Relais & Châteaux

Explore Thornbury Castle, Relais & Châteaux
9.6
Exceptional
From 662 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.0

Service and Facilites

9.6

Traveler Reviews Thornbury Castle, Relais & Châteaux

Number of reviews per page
20
40
Top reviews
eric l
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful stay. The staff was amazing. They bent over backwards to try to help are stay be the perfect experience. The food was great. The castle is truly an amazing place to stay. The grounds were immaculate as well. I want to mention one of the staff, Kayla by name, for her superb customer service and help. Everyone there showed how much they valued their guests. We would highly recommend Thornbury Castle to anyone who wants a very memorable stay.
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Jinghao
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect place to stay, clean
Andrea
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Highly recommend but no al a carte menu offered. Just 3 courses at £75 or a taster menu for £95.
Arryah
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This place is a hidden gem, we had the most amazing time and everyone was so friendly and kind, the bed was so comfortable it helped us with the jet lag, it was also fantastic that the room had a fan as we are use to sleeping with one at home. Breakfast and dinner were out of this world and we arrived 30 mins late to breakfast and they said no trouble and sat us immediately. We cannot wait to return and it was the perfect start to our anniversary trip!
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Gerald
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed was uncomfortable and the pillows so weak they really could have been nonexistent. The bathroom was nice and clean but the toilet had to be flushed a few times before it worked properly. The staff answered most of the questions we asked but offered nothing unless asked. Charlotte and Leann (servers at bar) need to find different work or take a course on customer service. It would have been nice to see a manager once in a three night stay. We never had dinner because it was just crazy expensive. We had breakfast three times which was very good. At check out they did not apply our Expedia credit. We e-mailed them after and credit was given. Would not recommend and will not be returning.
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Sanna
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay, lovely peaceful location. Evening meal was fantastic!
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved it from start to finish i really want to bring the kids to do some of ths activities and make a weekend out of it. Room was beautiful.
Nikki
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We booked two rooms for a special occasion - we were allocated the Anne Boleyn and our daughter’s had the Audley rooms, both overlooking St Mary’s Church where we got married. The staff were all very friendly and attentive, dinner in the library was fabulous and breakfast was perfect. We even had good weather. Will definitely stay again
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Catherine
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had a wonderful stay at Thornbury Castle. I visited the town, walked around the park & of course The Castle grounds
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Luxury overnight stay. Very comfortable room. Fine dining and attentive staff.
Lynda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes..very clean warm room. Staff excellent.
Kirstin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This was an experience we won’t soon forget. The castle was beautiful, the grounds were beautiful and dinner was excellent.
Clayton
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great time and atmosphere- staff was exceptionally professional and accommodating- highly recommend
TIFANG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hostorical castle
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely hotel set in stunning surroundings. The room was spotlessly cleaned daily, great attention from the housekeeping staff. As you should expect with it being a castle the sound insulation is not as per a purpose built hotel so we could hear conversations, music, tv etc from the people in the room above. The food at the hotel is plentiful and of good quality but perhaps limited in choice for the dinner menu.
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Steven
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Castle bedroom you know love you want to get real with women
Mirela
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Everything was just perfect! My husband and I enjoyed every minute celebrating his milestone birthday. The hotel exceeded our expectations. When we arrived, we were happy to hear that we got a free upgrade to a castle suite. We stayed in Catherine Howard room which was huge, had a four poster bed and a rolled bath. There were lots of complimentary things such as sloe gin, all sorts of teas and coffees, cosmetics in the bathroom, room slippers. The gardens were pretty and well maintained. Great to see a working water fountain too. The breakfast was delicious and all the staff were very attentive.
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Johan
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was in excellent condition and the ambiance perfectly
David
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Great welcome from friendly staff. Lovely room although the bathroom was cool and the floor was cold. Great afternoon tea. Great breakfast. Bonus to have an EV charger.
Anthony
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The only issue that we had was a smell of bad eggs in the Henry VIII Suite which once reported was quickly dealt with.
Number of reviews per page
20
40