We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful.

Everything about our stay was amazing. Lovely hotel highly recommend.

Great Staff.

Such a lovely place to stay and so handy you can pre book a parking space by calling the hotel! (Bit pricey but at least it’s at the hotel!) Staff are very helpful and always polite! There is a lovely lady at breakfast - so friendly and I’m always usually in a row so she makes sure the order isn’t held up! Don’t hesitate to stay here! You won’t be disappointed

Nice clean and well presented hotel. Central location. Toby on reception dealt with my request accordingly and would recommend. Will return.

Room was lovely, super bath! Very comfortable, staff were all great, especially Martin and Steven in hospitality, dining, I was a women travelling alone and felt comfortable in all areas of the hotel.

NearlyEverything

We so enjoyed our stay at the elegant Hotel du Vin. It surpassed our expectations. The staff at reception were welcoming and friendly, in fact all the staff we spoke to were very helpful. We had a beautiful room with a high ceiling and tall windows, looking onto the garden. It was spotlessly clean. We were happy we had booked parking as it was so nice to arrive at the hotel and find a space at the front of the hotel with our name on it! I loved swimming in the outdoor heated pool - such a treat in January! A lovely stay, thank you, and we plan to return.

Nice hotel, in centre of the City.

Room was not as described so we moved

The restaurant

Excellent service from all staff members. Good choice of food at breakfast.

Staff were friendly and a warm environment

Lovely hotel in an interesting old building, very clean and the staff were very friendly, really convenient for Central Exeter.

Excellent food and restaurant service

Bathroom needed a bit of extra cleaning at floor level plus glass window insert. Very attentive staff and bottle of bubbles help put things right, however, the dust is still there🤔😳 Overall lo ed the laid back style the roaring fire, the breakfast options, the comfortable bed, the free overnight parking in the adjoining street (top tip). We'll be back!

Really nice property, great restaurant rooms are slightly small but cost

Great location

Absoloutly loved our room, clean and modern but with loads of character. Loved the free standing bath!

Lovely hotel but 2 things which weren’t perfect was that the air con was pretty ineffective so we ended it opening windows which was then very noisy! Also there was no hot water when my husband showered! We did alert the hotel about this & they assured us they would get maintenance to check it. However, this is the 3rd time staying at their hotel & the atmosphere is lovely & being an old hospital, the building is superb with lots of historical features. Staff are also very good.