The staff was really nice and helpful Few issues with the room, but the bed was very comfortable They need to do a little bit more Care when cleaning

Room was dirty, ac didn't work. Sink was clogged and took forever to drain.

Le personnel très accueillant,aimable et serviable. L'hôtel est propre. Ce n'est pas loin de speedway et autres amusement et les chutes se fait bien à pied.

Not bad it has a descent room

It was a fine hotel but a bit dingy. Not expecting a whole lot extra because of the affordable price but wants very clean which should be simple for them to keep up on.

Not much water in the shower and one of the bulbs not working just because we’re only staying overnight we didn’t not bother to inform the staff.

It’s an old property with little to no maintenance. Rooms were clean atleast.

Shower head was clogged up. Toilet seat was loose also parking is no free.

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Convenient location and close to main falls. Rooms were clean.

nice they had an outside pool. Staff extremeley nice.

I was asleep when Ashly from the front desk contacted me at 9:00 AM, stating that our system indicated a 5:00 AM checkout, despite my scheduled checkout time being 11:00 AM. I informed her that this was incorrect and that I was still present. She insisted that our system was infallible, which I found to be unprofessional. Subsequently, I proceeded to the front desk at 10:00 AM and spoke with another representative who apologized and acknowledged a system error. It is imperative that front desk personnel, such as Ashly, receive comprehensive training to ensure a professional demeanor, as such interactions can significantly impact guest satisfaction and, consequently, hotel ratings.

My bed had stains on the bed cover big yellow ones. I did ask to switch it and they did..

The pool was fun. The room should have been much cleaner, tv had very few channels and they did not make the bed or take out the garbage during my stay. The staff were friendly. Management should be ashamed of the choice not to clean and make up the rooms! This invites bugs and no one will stay there.

When phoning at ask about early check in. The manager was extremely rude on the phone. The staff at desk were friendly. But did not give me all the information needed for my stay. I did not know parking was extra and was charge an extra $40 because I had debit. The rooms had a very odd smell to them. The blankets seemed wet or damp. I had to replace my card keys x7 during my weekend stay as they all stopped working after one use. Didn’t appreciate being yelled at by another person from hotel ( not staff) about me parking in a handicap spot even tho I have my own parking g pass to be able to park there. Was harassed all weekend about it. I have a parking pass for a reason which allows me to park there. It was very hard to get belongings inside as there is no elevator. Kids were running and screaming down the hallway all weekend all hours of the night was very difficult to sleep. Kids pounding on the doors and running off. Was not the best weekend to be honest

NA

The room was ok. Need to improve their front desk service because when I have called from the room then no one was there to picked up the call. I have tried multiple times but no luck to connect with help desk over the telephone from the room. Overall it was an ok hotel but I must say if you want to get something near to the falls and cheaper and ready to ignore some small things than it’s better to stay to this hotel.

Nicest staff ever . Very friendly . Great location and airconditioning is amazing in the summer . I would highly recommend this place .

Quite an old facility but it’s okay for a very short stay. The room size is decent.

This hotel was good for me