The Relais Henley

Explore The Relais Henley
9.4
Exceptional
From 174 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews The Relais Henley

Number of reviews per page
20
40
Top reviews
Darrell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay at this centrally located hotel in Henley. Room had a river Thames view and a nice comfortable bed. Breakfast was good with hot and cold choices. Will definitely stay here again.
Martine
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loveky
Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic location, cosy room. The breakfast room was a little hectic and chilly but the staff were wonderful.
Ben
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice hotel with comfortable, refurbished rooms that don't ruin the character of an historic building. Breakfast was decent with plentiful selections, although you might want to go earlier as it get very busy at 9am on a Sunday. We didn't try the restaurant but the menu looked excellent. You cannot do better in Henley in terms of location, it's right next to the Thames and famous bridge. The hand written note from the manager was a very nice touch.
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Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel.
Jari
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent. Particularly shower was great and the breakfast spread was fantastic.
Hannah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had a lovely stay here. Very helpful, friendly staff who were very welcoming to our young children. We stayed in a family room which was comfortable and clean. I would definitely recommend the Relais and will return if we ever need a place to stay in Henley.
Lisa Marie
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Charming hotel
David
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Super service - with thanks to River on the front desk who was a fantastic help, excellent service
Sharon
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Couldn’t open the wardrobe door to use the mirror as the bed got in the way. So asked twice for another mirror so you can use the hair dryer to be told a mirror has been put in the room. This never happened so asked for an extension lead and finally got one! The breakfast was awful. Asked for Eggs Benedict first eggs over, second egg under and the muffin was rock solid third attempt eggs “just” but the hollandaise sauce was pure vinegar. Full English no black pudding, wasn’t told. Ask for brown sauce didn’t have that either. Was told the hotel acts on feedback I’m not holding my breath.
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Sue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What a delight this hotel is. Friendly staff. Lovely, large bedroom. Most comfortable bed, with super soft sheets and pillows. Lovely toiletries and tea/coffee making facilities. Beautiful restaurant in a quiet setting with excellent food, both at dinner and breakfast. Quality Ingredients, beautifully cooked. Lovely bar too.
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Joseph
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely receptionist at check in
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely stay. The hotel had loads of character and was great value for the quality we got. Location was excellent and the staff were lovely. Great trip all round.
Joanne
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a wonderful stay at the Relias Henley. My room was much bigger than expected and I was thrilled when I arrived at 10:00 am and they offered me an early check-in. They were extremely accommodating. Room was amazing, clean and comfortable. The food was delicious with more options that I could eat! The staff was very friendly and British hospitality was amazing. I highly recommend the Relais. It was as comfortable as being home! Great location too as I could walk into town and feel 100% safe.
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Daryl
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay. Nice room. Loved the bar
Guy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fantastic one night stay, lovely twin room over looking the river. Helpful staff, and lovely food.
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Overall a clean and welcoming hotel.
Kevin
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything about the hotel said quality. Staff, rooms, food and the painters were all excellent.
Shaun
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Confirmation number MD41529850 Expedia itinerary 72067973454753 I had booked and prepaid a two-night stay at The Relais Henley through Expedia as part of an 18-day itinerary that included all flights, hotels, and activities. I did not have insurance on the hotel stay. The Relais Henley itself was charming, and my modern king river-view room with half-board was excellent, though guests should be aware of the step coming out of the shower. The issue arose because my travel dates coincided with the US government shutdown. Following the shutdown, the head of the FAA announced the cancellation of approximately 10 percent of flights across the United States, creating what was effectively a national emergency in US airspace. My American Airlines flight to London Heathrow was one of those canceled. Fortunately, American Airlines rebooked my otherwise non-refundable flight for the following day at no charge because the disruption was directly tied to that emergency. Immediately after the cancellation, I called Expedia to alert them that I would arrive in the UK a full day late and would not be able to use the first night of my prepaid reservation at The Relais Henley. I requested an exception or refund for that missed night given the extraordinary circumstances. After lengthy explanations and time on hold, the Expedia agent told me that the decision rested with the hotel’s manager. He said he had already contacted the hotel, that the manager would not be in until the next morning, a
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David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely friendly staff, fab comfy room and bed. Great location. Great breakfast too.
Number of reviews per page
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