9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Hotel Stanza

Number of reviews per page
20
40
Top reviews
Ahmad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

yes
Jorge
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Fernando
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was wonderful. Hotel help after the earthquake
Abram
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room smelled old. Most of the staff is nice. Breakfast wasn’t good. Need to update.
Mireya
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

internet sucks
REGINALD
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Alejandra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent Staff! I liked that I was able to open my window. Only thing i did not like is that I was not able to charge my phone, my chargers are type c and usb type A chargers. I had to go the following day to get me a wall charger. Very disappointed on that.
Francisco
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The location is perfect; the neighborhood has many places to eat, drink, or have fun, all within easy walking distance.
Ernesto
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice!
Janette
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean and had all the basic amenities. I did find the absence of wall art made the room seem almost sterile. A piece of Mexican culture - painting, print, textle - would have been nice. The area around the hotel was filled with many culinary options within walking distance. Felt safe all the time. Staff was very helpful. Check in was a breeze!
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Robert
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly helpful reception! Very accommodating. The room was much nicer than the on live images. The location is superb!
Karen
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff and location. The hotel is a little old and rundown.
Goethe
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room and good area, everyone was nice!
Tarina
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good
Chester
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I was double charged by hotel. I told them I was already charged through hotels.com And they charge my credit card again by billing me directly. I will not stay there again. Also they called a taxi for me and told me I could pay the driver with credit card, but this was not true. I was forced to get cash to pay driver.
Robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was very nice and clean. The staff was all very nice. Some even spoke some English.
angel nicolas
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

always exceptional service
Wellington
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff , from the cleaning lady to the front desk people , always willing to help and make you stay comfortable. The lady who cleaned our room 206 was always on point . Making sure we had all we needed and performed a great job , every time she went in to clean it .
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Would have given higher score…but like many hotels in Mexico…noise in hallways an issue. Also the ability to warm the room up when cold was a problem. But still my go to place remains intact.
Eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel location was perfect for all the things that we wanted to do!
Number of reviews per page
20
40