A good experience from the get go. Good friendly and informative check in and went the extra mile over dining. Room was spacious and well appointed.
Lorraine
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Breakfast options were limited
Robert
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We loved everything about our stay here. The staff was amazing! Easy to talk to, and always available for any questions we had. The rooms were great. Big room with a comfortable bed and good sized bathroom. We would absolutely stay here again!
Tara
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel is within walking distance to several shops in the downtown Mildenhall area.
Jim
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Overall stay was okay.
Room was fine, not the greatest curtains to keep the light The room was in the car park and the main bins where being emptied at 5am.
The ev chargers did not work, despite the efforts of the evening reception staff.
Breakfast was fine, but the evening meal menu lacked any real vegetarian options beyond a risotto.
Overall, an okay stay.
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Graham
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Not much choice of shoos .AC worked well
Ian
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Allocated room 43. Bed too.low and no bedside tables . Dusbin men turned up at 5.30am outside. Not our best night's sleep!
Graham
with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Yes
Butyl Products Ltd
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
I travel extensively throughout the UK staying at hotels and guest houses. This is one of the best, can’t believe the price!
Very friendly staff, exceptional breakfast choice - really good!
Can’t fault the place, large room, very clean, comfortable bed, secure parking and fantastic location.
Will return definitely for business and pleasure. Cant recommend the hotel enough
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Roberto
Business
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Clean and comfortable. A welcome check in at 10pm when I arrived and a complementary upgrade! Thank you!
Tom
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great people & great value
Lorraine
with Partner
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Rooms nice and comfortable, a constant ringing noise from somewhere couldn’t figure it out as the air con/heating was off
Breakfast was lovely plenty of good quality food and choices
Samantha
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
We stayed in the honeymoon suite the furniture needs a paint and the shower needs cleaning and new celet around the bottom of the shower. Looked brown we had a bath instead.
Simon
Leisure
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Easy parking outside the front of the hotel. Simple check in. Room not too far away.
Room a reasonable size. Everything worked. Bed was reasonably comfortable. It was quiet. Simple check out
Vivien
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Room was clean, staf were very friendly and helpful
Brent
Business
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Lovely friendly staff
David
Business
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast.
I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg.
No problem with parking, lots of space. If staying in the area, I would stay here again.
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AMANDA
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Room was extremely clean. Staff was very friendly. Breakfast was great.
Peter
with Partner
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Hotel is clean although looking a bit tired in places.
Rooms are clean and spacious but duvets definitely need renewing as very thin and not big enough for the beds.
Breakfast was very good, plenty to choose from and large portions, even a takeaway option if you didn't want to eat in the restaurant.
Overall a good stay, just the bedding issue spoilt it slightly as it was very cold when we stayed.
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susan
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Breakfast was good, The staff were all very polite and friendly. The room was adequate. My main issues were with attention to detail, the stairway and carpets were dusty, the room carpet and blankets were stained. The lift was shabby.