Check-in desk was top notch!

Very nice hotel, great location, with bar and restaurants nearby. Couple of annoying things, checking in was extremely slow, not enough staff and they also charge for use of outdoor pool.

Great Stay

The hotel does not care about the guests. Their communications were terrible. They did not reply to any of my messages. They did not fix any of their errors. Stay away!

This is a clean and great hotel. The staff was very accommodating. It’s in a great location lots of restaurants and shopping.

Staf, clean

Perfect location, nice staff, good facilities

Bad bed, climate control problem, $15 for bottled water, confusing lighting controls.

Good hotel experience overall.

Clean hotel, very easy check in. Only negative was fitness center access not being 24 hours, but only mattered due to early flight in the AM.

The location is very good making it easy to walk to interesting sites. The staff are helpful. The rooms are quiet and comfortable. The breakfast was very good with lots of variety.

The lobby and spa is pretty clean and nice . However, rooms are dated

Everything was very good. The food at the bar was excellent and so was the service Friday and saturday between 7 to 9 pm. The breakfast was huge; there was a lot of choice. The room was clean but very far from the elevator and noisy since it was on the 2nd floor directly on the street.

Super clean hotel. Great location. Great breakfast.

The Hotel looks good, staff are helpful and it's in a very good location. I stayed in an executive room with lounge access for a week. I was disappointed by the hotel not providing a free bottle of water each night, as all other hotels I've stayed at offer this, you'll get one bottle per stay. The only other complaint was that I got eaten by bed bugs. The Spa is run by another company, steam room was warm but no steam. To use the swimming pool you must bring a swimming cap or buy one of their very expensive caps. The most enjoyable part of our stay was the executive lounge, as the staff really try hard to make you feel at home. I would return just to use the lounge!

A truly excellent hotel located in one of the most attractive areas of Bucharest. Wonderful and friendly staff at your service to make your stay a unique experience. Many thanks. Highly recommended.

Staff is good, room is clean but heater is not working. I told to reception, nobody dealt with it. Sometimes, there was a drain smell which was terrible.

Süper

Amazing hotel. Great location. Staff is FANTASTIC. Stayed at a room with lounge access- what a treat! The lounge is lovely, free food and drinks! The spa- aah. Enjoyed the sauna many times as well as the outdoor jacuzzi. Special thanks to Alexandra who was beyond helpful and very kind! Will visit again very soon!

Continuous noise in the bathroom. No replacement of water bottles. Tv remote not working. WC unfixed.