Fabulous staff, cozy room. Wonderful hot tubs. I highly recommend.

Loved our stay and were treated very well by all staff. One of the hot tubs seemed quite dirty and there was garbage around the area left by previous guests. Our room was comfortable and the kitchen had everything we needed for our stay.

Great little hidden gem!! Perfect for groups. Loved the suite aspect, getting to have lots of room, 2 separate bedrooms, kitchen/dishwasher etc. Excellent value. Only complaint is that one of the hot tubs wasn’t warm at all, but the other one was fine (not overly hot but definitely good enough!)

Beds are comfortable but covers ie sheets and comforter very light. Felt cold sleeping. Need a heavier comforter/quilt to feel cozy. Location is walkable to downtown if you walk thru Spring Creek complex. Parking underground is convenient however entrance to parkade is very tight turn for larger SUV

Check in was seamless and staff were great. We really liked how comfortable the beds were.

Pleasantly surprised with our room. Price was very low compared to other places in the area, so I checked the reviews which were mostly very good, so I thought we would give it a go. King suite was very spacious and clean. Will definitely be back.

Clean, large room and great location

Parking is tight.

Always great

Everything was great, only small issue was that the Netflix did not work in the living room and I had to pull the bedroom TV off the wall to plug in the DVD player. Not big issues, we very much enjoyed our stay!

Great upgrade

Awesome. Clean room, great staff.

Clean, spacious room! Quick and easy check in and check out. Great location

The hotel was just ok. Towels were very cheap and smelt awful.

It’s my favourite hotel between Banff and Canmore. It had absolutely everything once can ask for; kitchen, outdoor hot tubs, fully equipped room, and the staff were amazing!

Complimentary upgrade and super helpful staff - great room!

Room was well appointed and in very good condition. We enjoyed the balcony. Never was able to get the fireplace to come in but it was pretty anyway. Very nice shower with body jet system.

I booked this room for my family for a special celebration. The hotel was responsive on accessibility requests and even had a special surprise in the room, as I had noted there was a birthday being celebrated. Very happy with the service of this hotel and would both stay again, and recommend to others! Thanks to the team, super thoughtful and exceeded expectations:)

Everything about this place wasüũ up until the end u

The bed was extremely uncomfortable to the point where I checked out 1 day early to avoid another sore back , spend some money on the beds it would make people much happier spending top dollar to stay at the hotel ,