Great location for Old Town. Room will not be looked at by housekeeping unless you specifically ask.

I was suuposed to stay from june 20 to june 23 . I left on june 21. because first wifi was very poor, no AC in the room, Towels are ripped and the worth the bathroom was full of spider . I spoke to the staffabout the situation and they apologized mentioning that the manager will call me during the day of June 21, as expected never received any call. i would not suggest . i find another hotel which i paid for the rest of my stay i warsaw

Functional, but no air conditioning in our room which would be an issue in the summer. Something to keep in mind it’s RIGHT next to the clock tower that goes off every 15/30 minutes. Not great when trying to get a restful night of sleep

The location can’t be bettered, just a few yards from the Royal Palace. The decor and the rooms have a lot of character too. The only drawback might be that there are no lifts in the property and some rooms are on the third floor. The staff were pleasant and welcoming.

Breakfast was very European with cold cuts cheeses and tomatoes Room was old style with modern bath Hotel was on the main old town plaza

Good room. Great breakfast. Friendly staff. Great location.

Unique rooms, great location

Property was in a great location in old town, was a little difficult to find at first but once found it was so convenient as per its location and tons of great restaurants and bars and sites to see close by.

You have to carry luggage a few blocks to the hotel. Then carry luggage 2 fls up stairs with no handrails. Check in and carry luggage up to rooms on 3 rd fl. No staff. The rooms are decorated with music stuff, including a table that has no leg room and can’t be used. No amenities, and no help from staff. Terrible start to my vacation. Terrible hotel. The location is good but don’t stay at this hotel.

The place is very inaccessible. To reach hotel you must be dropped off 2 blocks away. Cross stairs and cobblestones carrying luggage. Reception is up 2 flights of stairs and rooms are on 3 floor. No room amenities at all. The bed is flat and the table has no leg room so can’t sit at table. Most annoying is that the hotel was built in the 1950’s to replace a destroyed Warsaw. The uneven stairs, crooked sidewalks everywhere are by design. No original buildings left in old town.

The most important thing to me in a property is location… this was perfect… right in the old town near all of the main sites. At one end of the Royal Route… near the town square… multiple restaurants… as well as transportation The check in was quick and efficient… staff was pleasant. The room was small but cozy… a lot of character. In my room at least, temperature control was controlled by the hotel. I traveled during a cold period and was comfortable. All in all a great experience… would stay again…

Location!

Fantastic hotel, and a fantastic location! I would absolutely recommend anyone to stay there when they’re visiting.

The room was spacious in the heart of Old Town Warsaw. Everything was within walking distance and the room was quiet facing the inside courtyard. The customer service was excellent, they offer breakfast if you wanted or walk down to the hundreds of cafes down the road to include McDonalds. Overall a great experience.

Staff helpful. Room pleasant with great view over the main Old Town square, including Castle. Perfect location really. Next door to Castle, edge of the Old Town streets, next to meeting place for walking tours. Nearby cafes and restaurants. 100 metres from bus stop for the airport

Great location, basic room close to castle and main area but still pretty quiet!

Erg nice staff!

Guests should know in advance there are no elevators

4th floor no elevator. Traveling with person who couldn't do it

Had a reservation and then had an mobility issue. To get to reception i had to climb 2 flights of stairs. And then i would have to climb more stairs for the room. I could not do it. I did not recieve a refund and went to stay in a different hotel I do not recommend