El agua se fue en la propiedad. Aunque entendemos que esas cosas a cualquiera le pueden pasar, el personal no fue muy amable ante la situación cuando llamábamos para preguntar sobre la situación. Y básicamente primero nos dijeron que no estaban al tanto de la situación, cuanto entre todos los huéspedes hablábamos de lo mismo. Y después nos dijeron que ellos no sabían que iba a pasar ni cuánto tiempo estaríamos así sin agua. En otras palabras a la persona en recepción no le importaba la situación ni el bienestar de los huéspedes. Me he quedado en este hotel varias veces y todo bien, pero por la actitud del personal me lo tendré que pensar. No tanto por lo del agua, pero la actitud.

Clean room

I paid for a double bed , and front desk girl told me that was a single one . And the charge me at the hotel extra for the supposed room That I paid ..👎

None

Loved it

great location, GREAT staff!! Unbelievable room size

Everything was perfect except the breakfast the first day I eat the continental breakfast that was included on my reservation the next day the staff said that I didn’t pay for it the day before and it was not a free breakfast so I paid I was little disappointed I I need to pay I don’t have any problems They asked for the room number and was ok the day then the next morning wasn’t mot

Staff welcomed us warmly and helped us very quickly. When we entered the room it was just as advertised. Very clean and spacious. The morning breakfast buffet was my favorite. Location was great as all the touristy spots are nearby. Overall amazing experience.

Loved the hotel it was close to everything!! The staff was so nice and helpful!! Especially house keeping!! I will definitely stay here again!!

We spent a few days there, even though lobby and entrance are not the fanciest, we loved our stay there. Pretty close to the downtown, walking distance, breakfast was pretty good, clean and wide rooms. Would definitely consider this option again if I come back to Guadalajara.

Todo limpio y los desayunos ricos

Clean room, close to everything.

Nice Hotel staff helpful but Water smell, My wife got sick Don't used for mouthwash.

I really liked the space and the staff was friendly. The building also ran out of water one day but they fixed that within a few hours.

Excelente ubicación para visitar el centro de GDL, limpieza y atención también en muy buen nivel, Desayuno delicioso.

Hotel ran out of water for 1 Day and i was unable to shower.

Excelente ubicacion, cerca del centro de guadalajara. El staff muy amable , muy limpio hotel y muy bonito, muy buen servicio de restaurant, lo recomiendo ampliamente.

La ubicación y habitaciones limpias, aunque antiguas

I highly recommend this hotel, situated in the perfect spot near everything. The area needs some work but it was safe to walk around and see the beautiful Church's and surrounding buildings. There is lots of places to eat in this area as well. I found using Uber was soooo worth it. very inexpensive too.

The staff was having issues finding my reservation through Expedia.