The hotel location was perfect for our stay. Older hotel but well kept and very modern. The hotel staff where amazing. Made out staff most enjoyable. Looking forward to our next stay 😊

Front desk employee at check in was borderline rude, was not impressed and she quoted me a rate that was $40 higher than Expedia so I sat in chair and booked with them. I ordered room service, a simple turkey club with fries and gravy and after a long wait it finally arrived and all was ice cold. They charge a $2 fee plus 18% tip as well I tipped $5 when delivered and definitely was a waste of money, very disappointing as I had a long day and I was hungry. Hotel charges $30 per night for parking as well. Save yourself overall and book another hotel.

Nice

Good to stay Staffs were very kind

The staff at this hotel work very hard to accommodate their guests. Very easy check in. Room could be updated stayed on the 16th room but still very comfortable. I definitely would stay here again..

I did not like the fact that we had to pay $30 a day for parking!!! BEWARE OF HIDDEN FEES!

Enjoyed our stay

Great room, staff very helpful.

The room was clean. The management and employees of the hotel treated me well took care of me. What more could a person ask for

Clean hotel, great staff and a great location! Downsides are mostly because we are very tall... the shower head is set at like 5 foot 8...so us at 6ft and 6ft5...we just didn't fit...haha. also the bed is really low to the ground. Finally...the bathroom is not very private...Just a sliding barn door...I would much rather just have a door that actually makes it a separate room.

The room was clean and the staff was great, I wasn't impressed that they charged us $30.00 to park our car though. Nobody told us that when we reserved the room.

The hotel is nice and well located. Mr. David in front desk was very helpfull. Internet is very bad and slow, and is the only reason why I give 4 stars, otherwise wll be 5. I enjoyed my stay.

Great value hotel. Very clean rooms with comfortable beds. Breakfast had lots of options with great service from Deena.

It was priced well for the room. The restaurant was not busy which had us worried but the food was good.

Our room was a little noisy on the 10th floor next to the elevator.

I had an amazing stay! excellent staff. so helpful. I am so thankful to the staff for such an excellent service!

The Matrix is my go to hotel when going to Edmonton. It is always a pleasant stay and a great location.

Nice hotel compared to others in the location. Wish it included breakfast and parking

Good breakfast, great coffee!

It’s just an old hotel now needs major renovations. It’s in a great location overall was clean but very dated.