Poorly equipped room, not even one glass to drink some water. Very cramped quaters.

Staff were very friendly and had plenty of tips for enjoying Bilbao

The hotel was in a very convenient area. The room was fairly large. It was a little noisy at night, but we were right in the middle of the city. There were many places to eat and drink around it and the room was very clean. The housekeeping staff was excellent and the front desk staff was also excellent in particular. I wish I had his name but a man who I think is from Barcelona was so very helpful.

We stayed for one night, coming off a late afternoon flight. It was a a great chain hotel - good value for the price point but quite generic (which is reasonable given the brand and the price). There are some lovely places to eat and it's was interesting to walk around in the newer part of Bilbao but is a bit of a walk to get to the older areas where one would probably wish to spend a bit more time. The staff were friendly and helpful.

The experience at check in was very good, and while the room was quite basic, it was a central location, close to a little cafe, and the breakfast at the hotel was very nice.

Room was small but well appointed and comfortable, and the breakfast buffet was amazing!

location is good, easy to go everywhere

I think it’s a reasonable price in comparison with other hotels around this city, 15-20 mins walk to old town. 2 big supermarket just opposite.

Basic and functional. Bring a travel kettle if you like tea in your room.

The hotel was conveniently located and comfortable. Exactly what I would expect from an Ibis.

Room was comfortable and the hotel was clean and quiet. This was a last minute booking and it provided good value for money

Ibis Centro is in a superb location in Bilbao. We were here for a rugby finals weekend but this city has so much more to offer. Superb cuisine and an amazing old town to explore as well in Casco Viejo. And of course the Guggenheim Museum is a must-see. All within easy walking distance. The hotel is really relaxing and the staff are awesome. We needed an 0500 taxi for an early flight and they took care of all bookings and even confirmed the evening before. Fantastic service all round.

We were able to check in early. The staff was helpful during our stay. Environmental friendly hotel! Location is great for walking around the city. Breakfast was included with our room and had a variety of food. Recommended!

I was allowed to check-in early which is always a bonus. The staff throughout my stay were friendly helpful and didn't have to wait for anything, bar, safe deposit box etc. It is ideally located for the Old Town (15 minutes walk) Gugenheim (20 minutes walk) there are also excellent bars and restaurants right outside. Thank you for a pleasant stay

Clean room, friendly staff members.

Closed to a not so safe neighborhood

El hotel tiene un excelente localización con estaciones del metro y el bus bien cercanas. Son 15 minutos caminando a la estación central y 15 minutos caminando al Museo, también está bien cerca del Centro Cultural. Tuvimos un percance con el baño y el staff fue inmediatamente a resolverlo. El desayuno estuvo buenísimo! Calientito y con muchas opciones. Lo recomiendo.

Great hot, only strange thing is they leave tea/coffee in your room but no kettle

Everything excellent! Only one small issue: since it is in downtown area, it was a little bit of noisy during the night.

The Ibis Bilbao Centro was a great hotel! It was very conveniently located near a really nice area with many good restaurants and shopping. The receptionists snd staff were all really courteous and helpful and the rooms were very clean and spacious enough. We would definitely stay there afain when we are in Bilbaonagain and recommend it to anyone wanting a nice place to stay.