Just about the worst hotel I have ever stayed, and I have been to 30 plus countries. The whole place is depressingly inhospitable. I understand that I maybe generalizing but I won’t be coming back to Morocco any time soon. Too bad.

VERY GOOD CONDITION!

Mohamed and Asmaa at reception were very helpful. And 2 ladies chef at breakfast bar . Thank you

Clean with helpful personnel. Centrally located. We had great room facing King Hassan mosque.

We needed 1 night in Casablanca following our trip around Morocco, for an early flight the next morning. This hotel was conveniently located, very modern and clean. I would've expected a bit more from the front desk staff – they were cold and perfunctory. Upon check-in, the lady that was checking us in was preoccupied with her colleage working beside her, joking with him and also chatting with the customer he was chatting with. Check out was also very brusque and perfunctory. Not quite the Moroccan warmth and hospitality that we had become accustomed to from our previous 2 weeks through the country.

The room was very spacious and clean! We were on the 18th floor and had an amazing view of the city and ocean!! The staff was very friendly and the restaurant was excellent! I highly recommend

The room was clan. But the TV was not working called the front desk they were suppose to send some one to fix After an hour of waiting , went to bed and tv never got fixed

The room was dirty, the television was broken, and one towel per person. They told us FIVE times they were sending someone up to fix the tv...they did not. The hotel pretends to be 5 star, but it is 3 at best.

Le bain tourbillon ne fonctionne pas bien et les chambres commence à avoir besoin de rénovation. Les miroirs sont abîmés.

Staff was nice

Mohsenn at reception is polite friendly and very professional

Excellent variety of continental breakfast and Moroccan dishes . Friendly staff . Meriam at the reception was very helpful and professional. Badr and team at the restaurant were very nice and friendly. Always at your service . Spa was amazing . Massage and Hammam was great . Excellent experience ❤️

As a 5-star hotel, there are lots of improvements needed in this hotel. The room we stayed has strong paint smell. The wash sinks are easily clogged. The water temperature of shower faucet is so difficult to adjust, it’s either burning hot or too cold. It can’t stay at warm level. We reserve the stay in the hotel for a friend's wedding held in the same hotel. All the guests suppose to receive welcome basket but nothing was delivered to our room.

The room was spacious and had all the necessary amenities. However, the key card system was very inconvenient — it stopped working after almost every use, and we had to reset it repeatedly. This was quite frustrating and wasted a lot of time. Hoping the hotel can fix this issue soon.

It was a beautiful hotel with an amazing view!

staff

The hotel is in a good central location. The view from our room was lovely. We went for dinner at the Skies ans that was a very nice meal with a view of the mosque. The food was great and good portion size. The main thing that disappointed was the rainfall shower in the room. It flooded the shower unit and went on to the main bathroom floor so was very slippery. We only used it once and used the smaller shower head after that. Overall the hotel is nice but just needs some attention to upkeep/ redecorating/refurbishment

Good breakfast. Polite staff but slow processing at check in

Great stay wonderful time

Overall, a pretty average stay in an average room. The room and bathroom need some updating. There was a musty smell to the room and there appeared to be a water leak at some point as evidenced by watermarks on the wallpaper. The bathroom was odd... tub within the shower stall and an unusual setup with a rain shower head in addition to a detachable shower head/hose. The rooftop bar was nice for enjoying a cocktail and afforded us some spectacular views of the city.