7.4
Pleasant
From 2,971 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Haleema
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very accommodating staff
Ruby Anne
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay was fine. The staff were pleasant and accomodating. The area was quiet. The only thing is the washroom was a little small and the bed linens and washroom curtain has to be upgraded. Overall, it was a pleasant stay for me and my family.
Louise
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

ok
Samuel
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fete denfant très dérangeant cour partout spa non fonctionnel bcp dinsecte
Carl
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rien en particulier
Quenton
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms was clean and basic. Cleaners had left a room unlocked after cleaning for another guest i know. Another one a hair dryer had been found in bathtub. Carpets in hallways very dirty. Hottubs were not working. Hard to find parking after 7pm on Fri,sat,sun. Will not go back to this hotel. Price was not worth it.
Serge
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

C'est bien mais le spa ne fonctionnait pas on n'a pas été avisé avant vieil hôtel entretien correct.
Ronal Emilio
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy limpio
Naisha
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall good. Swimming pool was good and clean but hot tub was not working.
Jenny
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Il manquait un microondes
Yanick
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Propre mais vieux et basiquw
Jocelyne
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parfait! Excellent qualité prix
Lyn
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All are great but there are some travellers at night that is noisy like they are shouting.
Glezaa melgie
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

clean and maintained. Highly recommended and practical for family with small children. Pool is nice and clean too! Will surely comeback!
Stefania
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was smelling funky and front desk people were rude and unhelpful. We call them to check the AC since the room was too hot and no one ever came
Benoît
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très belle accueil, la chambre était propre. Les spas étaient en rénovation et c’était pour cette raison qu’on avait choisi l’hôtel. De plus, l’air climatisé ne fonctionnait pas bien alors très chaud dans la chambre.
Ève
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot tub and Sona not available …
Nadia
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

C’est un bon rapport qualité-prix, qui sera encore meilleur quand l’espace spa sera réouvert.
Serge
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L’air climatisé faisait un bruit d’enfer alors on nous a changé de chambre qui était plus ancienne que la première, nous étions le long d’une rue où il passait tout le temps des personnes à pied qui regardaient par la fenêtre, alors pas vraiment d’intimité
Karine
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Les toilettes étaient bouchées. Un homme de maintenance est allé voir pour nous dire que tout était beau, mais rien n'avait changé ! Ils nous ont transférés dans une autre chambre, car je leur ai dit que rien n'avait changé, mais l'homme de la maintenance m'a regardé avec un air comme si je mentais. Les bains à remous étaient fermés... très déçu. Côté propreté, c'était bof. Je n'ai vu aucun petit déjeuner. Pour le prix très décevant
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Number of reviews per page
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