6.6
Pleasant
From 1,000 reviews
Cleanliness

6.6

Room Comfort

6.0

Location

6.8

Service and Facilites

7.4

Traveler Reviews Costa Ensenada

Number of reviews per page
20
40
Top reviews
Jeffrey
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

needs a lot of update and upkeep.
Mayra
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking is very limited so good luck finding a spot after 9 pm. The room needs alot of updating. The toilet squeaked. The shower dripped constantly and the light over the vanity didn’t work. The only working light was in the restroom. What really bothered me the most was the stupid non stop smoke alarm beeping. How much does it cost to replace the batteries??? Not to mention the elevator was out of order.
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Beverly
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This in NOT a 3 star hotel. I'm sure if you are okay with road-side motels this would be fine for you. Spider webs with heavy dust in the room. No chair to sit. The photos look better than in person. Also AC was not keeping room cool and elevator was broken.
ismael
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Llegando te hacen de menos por ser cliente expedia , no sirven las puertas las tienes que forzar para que cierren , el elevador no está en funcionamiento y el hotel cada vez está más descuidado , para mi punto de vista le falta otra administración, el baño de la alberca tampoco sirve la puerta y el mingitorio tira toda el agua al piso , las paredes en frente a primera impresión están cayéndose les falta mantenimiento
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Kary
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Recomendado
Anderson
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was reasonably priced and clean. Hotel was a short walk to The Malecon and had on-site parking for hotel guests (free). There is also a restaurant that serves breakfast every day. All in all, a pretty good deal for the price!
Joel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location but the room needs done updating and a coat of new paint.
JOSE
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
Jesse
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Zaira
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel needs a lot of work. The whole room had patched unpainted walls, rusty sinks, stinky carpet smell
David
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is dirty everywhere.
robert
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Go somewhere else. Dirty..old..
Norma
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Love it
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff were excellent and breakfast was awesome.
Monica
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The roomed appeared to be clean, smelled of cleaning products but the place is definitely in need of serious TLC. The sheets and towels were stained (made it difficult to use them ended up sleeping on top of clothes and did not use the towels), furnishings, doors, floorboards, walls… overall place was scrapped, scratched, worn out , bathtub stained, and there was a male reproductive body part drawn/scratched off on the inside of the bathroom door - adding to the yuck factor - the pictures on this website do not reflect the age and lack of maintenance of this hotel. Will definitely not be returning.
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Rebecca
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Elevator didn’t work
Marco
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Disappointing Experience – Misleading Listing and Poor Service I booked this hotel because the price was slightly lower than the average in the area, but I quickly realized why. The location is far more remote than it appears online, and the photos are misleading. Upon arrival, the front desk staff received me slowly and with confusion, almost as if I had done something wrong by booking. The hostess questioned me in an unprofessional manner, saying things like "How did you book online if all our rooms were blocked?" and asking "When did you book it? How did you do it?" — as if their system couldn’t confirm that information. It felt disorganized and unwelcoming. To top it off, I arrived at 2:57 PM and was told I had to wait because check-in was strictly at 3:00 PM — a pointless and petty delay of just three minutes. The hotel itself feels neglected. The carpets are old and dirty, the hallways smell musty, and I could see staff members gathered in regular guest rooms with doors wide open — not exactly a professional image. My room had no windows, making it feel stuffy despite the air conditioning. This place has potential, but it’s being wasted. It badly needs an upgrade in both appearance and customer service. Either invest in it properly or sell it to someone who will.
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Valerie
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Property was okay, room was clean but definitely need to update the sheets and comforters (all were stained) The lady at front desk was not friendly or helpful at all. Food at restaurant was delicious!
Rosario
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Convenient location.
Vianey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel needs improvements but for the price its okay
Number of reviews per page
20
40