I read the reviews before booking. It feels like I stayed somewhere entirely different Staff on check in weren’t bothered and once they realised I didn’t want to book for dinner or breakfast were generally uninterested Room was very tired, low quality furniture, tv plugged into a loose socket, window that would only open a few inches (I get the safety concerns but that doesn’t stop the top half of a sash window from working. Bathroom so small that there wasn’t enough floor space to lay out the floor mat. Shame as the shower curtain didn’t work so the floor was soaked. Shower that had two temperatures, ice cold or scalding - really not sure that’s safe? Stay only made worse by the fact I could see the premier inn over the road which would have been so much better for less money. I use hotels for work about 50 - 75 times a year and always try to support independent businesses. This one made me re think that policy.

Ok for somewhere to stay for one night. Beds comfy and helpful staff

Food fabulous,cooked fresh and delicoius and not stingy on portions. Perfect location for station. Staff so lovely and helpful. Ensuites could do with an up grade but all sufficient and reflected in the price.

Convenient location with nice rooms. Enjoyed our meals, dinner and breakfast were very good

Very welcoming staff and lovely evening meal and breakfast. Great location, close to train station and easy walk to shops, promenade and Scillonian Ferry. Room and bathroom clean 😀

Really great experience! Thanks very much!

Fairly decent hotel for the price paid. Carpets need cleaning in places and the windows only open a couple of inches so not good in hot weather. Convenient as very close to the train station and not too far from the Scillonian ferry. Room 19 had a poor quality shower and we couldn’t get a table for an evening meal (we arrived before 8 pm) - the man at reception wasn’t very courteous - didn’t even say sorry we are fully booked. The curry house next door was excellent. There’s no lift so carrying heavy suitcases is difficult for older people. Some of the staff were very friendly but we probably won’t stay there again.

We stayed for one night after travelling to Penzance from Norwich ready to catch the Scillonian boat to the Scilly Isles. We arrived at the end of the current heat wave so our twin room (Room #1) which overlooked the street was boiling hot and the window could only be opened a couple of inches for safety reasons. Otherwise it was fine, although the shower room was rather cramped. The staff were friendly and helpful, even bothering to ring us to tell us they had found my husband's cap which he'd left in our room by mistake, and the breakfast (buffet style) was very good. The hotel is very close to the train station and only a short walk to the ferry terminal, so this is a good place to stay if travelling by rail. It is also near a public car park so a very convenient place to stay and not too expensive.

Lovely hotel comfortable rooms and nice restaurant and breakfast Staff very helpful Would stay again

Breakfast and dinner was plentiful. The staff were pleasant and very helpful. Thoroughly enjoyed my time here

The Longboat Inn is very close to Penzance Station and not too far from the harbour, so very well situated. The room was clean and very comfortable, and the shower worked well. My room overlooked the main road, and was subject to some traffic noise (mainly from one idiot with an excessively loud motorbike who seemed to be riding up and down the road), but I had a very good night's sleep. The staff were extremely friendly and efficient, especially in the breakfast room. The breakfast menu was varied, and the food was tasty and very well-cooked.

If we happen to go to Penzance again, we won't mind staying in this hotel again.

Loved this place for the easy access to the train station and the helpful staff

Excellent access to the train station, good pub food, great watstaff

The room was clean, staff were great and the food nice! For the price you really cannot complain!

Staff very helpful, breakfast was good quality and the central location is perfect.

Room was basic and a little out dated, but it was clean and comfortable. Breakfast and evening meal were both good and service was with a smile. Check-in was a terrible experience! I presented myself at reception where a guy was standing, he looked at me , ignored me and made out he was looking at a sheet of paper! Another member of staff was aware of the situation and eventually he stepped in and offered some assistance. This approach on arrival is never a good start, so my stay was marred. If I hadn’t of paid I would have walked out! First impressions are important.

Good breakfast Room very clean Quiet Shops near by Staff very friendly and helpful. Excellent service

One night stay for a flying visit. Rooms are quite tired but perfectly functional. Bar was really nice and they were showing the football. Really nice atmosphere in there, lots of holiday makers and food looked good. Breakfast was awesome. Didn't need to eat the rest of the day! A two minute walk to the station.

Room was very much as expected. Excellent location for train station and town. Very friendly staff. My room was a single room which was clean and comfortable.