Hotel Excelsior San Marco

Explore Hotel Excelsior San Marco
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Hotel Excelsior San Marco

Number of reviews per page
20
40
Top reviews
Alberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed four nights in this hotel. For us, it was perfect and, should be go back to Bergamo, we would not hesitate to return to the same hotel. Its location is perfect (close enough to the Old City that you can walk to get there but also very close to the centre of the new town and its restaurants and shops); the location is also quiet; the room was big and comfortable (the fact that was a little old-fashioned was not a problem at all); breakfast was excellent with lot of choice; the hotel is clean and personnel kind and helpful. The only negative point is that, in our opinion, the hotel restaurant is pricey and, for this reason, we chose to eat at nearby restaurants.
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tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

very efficient check-in and car parking service
Matthew
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent hotel set in quiet neighbourhood. Easy to get about thanks to excellent transport links. Lots of options for food within 10 min walk. Hotel itself very clean and well presented, room tidy and neat with shower and basin and good bed.
Dr. M.P.
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I loved the quietness of the room, friendly and kind staff and 'handymen' who helped me with the fridge and electrical connection.
Elena
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good place everything was nice the staff is very friendly! 😊
Keith
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was very nice, clean and quiet and the bed very comfortable. The hotel was in a great location very near to the fernicular up to the old town but also not too far from the train station. Great hotel and great stay. Would have been better if the restaurant was open and the bar area was a bit more welcoming
Jackie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff very helpful
richard
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent Hotel, good location close to Funicular. On bus route from airport 15 to 20 mins. Varied buffet breakfast.
Owe
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean room. Good breakfast.
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location. Impressive foyer. Room was comfortable, clean and warm. Breakfast was very nice and staff in the restaurant were pleasant and worked hard. Staff on reception also polite and helpful. One suggestion would be to include easy to access plug sockets for charging of phones etc. Thank you so much.
Alex
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Comfortable, clean, well run hotel in an ideal location for visiting beautiful Bergamo and the Donizetti theater. Helpful and polite staff.
Alex
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good hotel in a very good location.
Alan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Highly recommended
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hot cooked breakfast was cold everyday. Room was cleaned everyday by an excellent room attendant. Great attention to detail. AC kept room at a nice temperature. Staff were first class
Katharine
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great room- daily cleaning was exceptional. I was in town for work and this was my first of many trips I hope to charming beautiful Bergamo. I adored the location. They spoiled me with a balcony room and I didn't want to check out. Breakfast and staff were so friendly and accomodating. Can't wait for my next trip back-
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Did the job. Especially liked the location, left luggage facility, and the fact that even though our room wasn’t ready when we arrived, they took our luggage and delivered it to our room whilst we went hiking, so that when we returned it was already in there
James
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All perfect
ROBERT R
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was lovely and well appointed. Strange strobe-like flashing blue light on the fire alarm disturbed our sleep, though. Bartender at hotel was oddly unfriendly but other staff were congenial and helpful. Breakfast buffet was great. Perfectly located minutes away from funicular to CittaAlta.
James
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean room and very friendly staff
Anna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Rent rum Personalen trevlig Bekväma sängar God frukost
Number of reviews per page
20
40