Very slow to clean the room. One day room wasn’t cleaned at 3pm.

The only issue with this hotel is the approach. Hard for larger vehicles to pickup and dropoff. Anything letter than a small car. Alley and stairs to the hotel entrance from dropoff was slightly jarring. But in fairness , well lit at night. Once there we felt comfortable going to and from the hotel. And a very good place to see everything. Great staff. Super helpful. Super kind.

Beautiful stay, we loved it!

Really friendly and helpful staff

What a lovely hotel, on an alley one street up from the river. The staff was incredibly helpful and kind, the room clean with a balcony and lovely view. Walkable to just about everything!

Nice modern hotel on a quiet street with helpful staff!

Really comfortable, clean, and lovely room. Great location. But the staff wasn’t helpful for a 4 star hotel and could use training. There is no ironing board in the room so I asked the front desk. She got it out of a closet and told me to bring it up to the room myself (it was a large/heavy/clunky ironing board). The iron itself was dirty and it looked like someone else had used it and burnt something onto it, so the residue immediately stained my clothes… when I went downstairs, the front desk immediately asked me to bring it down without offering to help and seemed in a rush to have it back. It wasn’t a good impression in terms of service.

The décor in the room was a bit funky, but it was clean and spacious. The breakfast was great and the staff was very helpful. To get to the hotel, you had to walk down a sketchy set of stairs. We never felt unsafe, but there was broken glass and garbage on the stairs every day. It was a good location and walked easily to the Vatican and the Colleseum.

Amazing staff in a nice safe location.

Amazing price and location. No hotel staff but codes to get in were easy. Room was very clean and comfortable. I would stay again for sure!

Room was extremely clean after each time housekeeping was in. Bed was a bit firm for me and staff added a topper which helped a ton and made sleeping much easier. Front desk staff was always helpful, accommodating and friendly. Breakfast was good, delicious fresh made coffee and the staff was great. The location was good and just a short walk to the centre and to the Vatican. No complaints, every staff member was so accommodating and helpful, that’s what really stood out to me the most.

Loved it

Room was clean. Bathroom was fine. Staff was attentive

The staff is really nice

Staff was very helpful and professional. Room was very ample including a good size balcony/patio. Breakfast was hot, abundant and yummy. Location was very close to many bus routes. We would be likely to go back to this hotel.

Lo mejor del hotel es su ubicación, un poco menos elegante de lo que esperábamos pero lo compensa completamente estar a walking distance de algunos de los sectores más icónicos de Roma.

Hello. Clean room, staff helpful, friendly and professional.

The service is good, and staffs are nice

A perfect stay. The beds were so comfortable, the room was clean, the water pressure was fantastic. It was quiet, and the staff were very nice. Very walkable and with plenty of easy access to busses! Would definitely stay again.

Yes,will definitely stay here again. Room is clean,staff are very professional.me and my wife would like to give a special mention to the check in staff specifically to Julius who communicated with us on our entire visit.and also to the cafeteria staff who served an amazing breakfast and service.special shout out to polly who even played a birthday song on the day of my birthday.the location is perfect for us cuz it’s only a short distance to the Vatican and Tresvere.we will see you again in our next visit.