Le personnel était absolument charmant et serviable. Par contre, l’hôtel en lui-même est assez médiocre, avec des chambres rudimentaires, des couloirs et escaliers sales, mal entretenus. De plus, bien que l’hôtel est à seulement 7 minutes de marche de la petite France, quartier pittoresque de Strasbourg, et de la gare, il est situé dans un quartier délabré, peu invitant avec des gens intoxiqués.

It was ok. Location is good and breakfast was good. Room was good but air conditioning was not working it was blowing air but was not cooling . Parking was public parking 7 min walk from hotel. We spent two days there so we were ok .

The breakfast was decent for the price. The room had nice air conditioning in the main living space but the bedrooms were a bit warm. Close to tourist destinations

Excelente ubicación, habitaciones limpias con regadera agradable. Nos permitieron dejar las maletas para poder conocer la ciudad pues llegamos antes de la hora adecuade para hacer el check-inn.

Street the hotel is on seems a bit sketchy, but the hotel inside is very nice. Hard to access by car because officially the road seems to be no cars (although cars drive/park on it anyways). Parkade they recommend is a close and easy 10 min walk or so. Hotel does not have AC, but they use geothermal cooling or something which definitely helped us beat the heat during the European heat wave. The staff offered a fan, and brought it up quickly when we accepted. Comfortable room, great location, would return.

Great buffet breakfast and loved the noon check-out time.

Very good …..,…………,,,,,,,,

We had a great room, a suite with two bedrooms. Room was clean and the location of the hotel is great! But the air conditioning was awful. It didn’t work at all, plus it was so loud it was hard to sleep. The pillows were uncomfortable. But, are you a vacationer or a traveller? If you can have some discomfort for the sake of a good price and location then it’s a good option.

The room was clean but quite hot, although it had an air conditioning unit on the floor it didn’t cool the room very well The staff were helpful and it was located close to the old town If you are looking for something cheap and cheerful then it’s ok for a short stay

Super

A/C did not work at all. Asked to change rooms or have it fixed and they responded by saying the technician wouldn’t come back until after our stay, and they had no other rooms. However it showed that we could book a room that was available.

Great hotel. Very conveniently located. Parking in the surrounding area was tricky, but luckily, we were returning our rental car anyway. Staff at the front desk had a great recommendation for a taxi company to help us continue our trip. Had dinner at The Tiger across the street - it was wonderful. Super clean and spacious.

Very good hotel

We stayed for two nights in a family room which was really equipped for our short stay. The bathroom was clean and functional. The bar area and breakfast are very nice and feel quite new. The staff were super helpful too. We loved the location - only a very short walk to the cathedral and surrounding areas with lots of restaurants, bars and shopping. It’s great to find a hotel with parking - although it is a bit tricky driving down the pavement to find it! We would definitely recommend this place

The hotel is nice, but the distribution almost feels like a maze with stairs. Our room had some door knobs falling off. The parking is ok, but definitely impossible with large vans and staff don't help to find options. They offer a tasty breakfast and some free popcorn

Pros: comfortable bed, hot shower, very nice reception staff, good location near train station and historic part of town, good pricing, was offered free coffee because of my complaints Cons: housekeeping didn’t leave enough towels, looks like didn’t clean the shower either, safe stopped working and they didn’t change the battery while we were there. They nicely provide lemon water and popcorn in the lobby, but lemon water was bitter and popcorn machine looks like it hadn’t been cleaned in months.

Excellent staff and accommodation

Excellent staff. Big thanks to Mona and Jules.

Highly recommend this place. It's quirky which we loved. Great location. But it's the staff that make this place a highlight. They are all friendly and helpful. We had a problem with hot water and they were incredibly responsive. And a special mention to Anna (housekeeping manager). I lost a very sentimental piece of jewellery in the room and I don't know how or where but she managed to find it and I am SO grateful!

Amazing staff, very friendly and helpful. This location with parking was perfect to see the city.