Location and quiet.

Good location & hotel in good shape. Double bed wasn't very comfortable (actual two single mattresses together). Wi-fi worked well.

Convenient for the ferry good bar

Well maintained, small rooms, but extremely comfortable bed. Breakfast (for one morning) was very good, with plenty of variety … begins at 7am, so an excellent choice if you are exploring early for a day trip. You cannot hear anything from rooms beside you (and there were school tour groups in the hotel). There is some outside noise, but this is to be expected inside the city walls near the nightlife. Highly recommended.

Great location. Not far from a bus stop. Good restaurant selection nearby. Easy walk to the wall around the city

Room clean. Excellent breakfast.

Room was clean, bed comfortable, good shower and friendly staff. Good French breakfast plenty of choice

Great stay, friendly staff, clean room, perfect location.

Everything

Public parking just outside the walls ( can be busy ) Excellent location for meeting with friends . Very helpful bar staff . Early breakfast available as needed to get ferry back to UK .

Perfect location and the hotel is clean, staff nice and parking within walking distance. My only issue is that our room was directly over a nightclub. Actually i wasn't bothered and found it funny but I'm sure there may be those that would be annoyed. Just ask for a room not over the nightclub and you will have a wonderful time in Saint Malo.

Great location, in the old town right next to bars, cafes, and the beach. Only issue is parking, which is extremely difficult to find, due to a myriad of one way streets, blocked streets, etc

Perfect hotel, close to main gate with close proximity to restaurants, shopping and beaches. We had the room for 4 which was perfect for a family of 4. Plenty of sleeping space and bathroom was quite large. Great restaurant right in lobby which we were easily able to grab food/drink from. Highly recommend!

Good area and plenty bars and restaurants

The property isn’t safe. Every bathroom has a freestanding ceramic pedestal weighing 13.5kg. Our seven year old slipped and fell and the pedestal fell and smashed into sharp fragments. My daughter escaped with bruising and shock. It could have been a mot worse. The hotel shrugged. Apparently it wasn’t a risk as it heladn’t happened before. And she couldn’t have been that injured as we didn’t rush her to A&E. We asked Expedia to intervene and to their credit they did.

The hotel had everything we needed, great bar, good breakfast and comfortable clean rooms. The service from all staff is always excellent.

What a terrible experience. At first we were in awe of the location and thought we had struck gold with this hotel. When we got into our room the nightmare began. No aircon, no fans, no fridge, no coffee facilities etc etc. a complete empty basic room. There are more facilities in a Travelodge or Etab. At night time it got even worse. Our room was directly above the outside bar / entertainment area which is fine. I have no problem people having fun and enjoying the entertainment. But this racket went on to 3am both nights. We had to close the windows which made the room unbearably hot. It was a lose lose situation. My family (wife and kids age 14 and 10) did not sleep for 2 nights. This hotel believes its prime location allows it to treat its guests with contempt. There are plenty of other hotels with great locations in St Malo. In fact it would be hard to find one not in a great location. Avoid this hotel!!! I mean how hard would it be to put a couple of fans in a hot, humid room???

For £160, I expected better facilities. My room was extremely hot, and I couldn’t sleep properly. It seems the high price is mainly due to the location, not the quality of the stay.

A very good hotel perfectly located for ferry facilities and which offers 100% customer care. Thoroughly recommended

I come here about 10 times a year staff are friendly and so helpful. Reception staff are are so helpful and friendly as well rooms are what you see in pictures this place is my relaxing and chilling out time that I could not do in jersey there is so much in the walls and food is amazing Darren from jersey.