Since the building is old, it smells little bit. The location is good where its close the train station.

Nice clean property close to train station .Decent size rooms, good breakfast selection. Good AC unit which was greatly welcome on a very hot day. Easy walk to Medina area..many other restaurants in area for food choices.

Hotel had a very small pool to cool off but did not have lounge chairs. A small area with few table and chairs. Hotel did not serve any alcohol. Breakfast area was large and provided a good variety of items.

First put me in a dirty room overlooking a noisy carriageway and restraunt directly underneath my room. There are no soundproof windows in the hotel. The hotel is advertised as having laundry service, had planned my trip around this to discover that this is untrue and there is no facility as advertised. When I asked to be moved via hotels.com , I was moved to another dirty room overlooking another noisy carriageway. I then discovered the electrics were not working in the room and then discovered there was no hot water. When I asked to be moved to a room without noise , that is clean and with hot water I was then put into a room overlooking the same noisy carriageway as the first room. This room had gaps in the laminate flooring and holes in the curtains. I asked to be moved again but my request was ignored. Staff were aware I had raised all issues with hotels.com yet chose to completely ignore me for the duration of my stay.

Très belle vue sur la terrasse, l'endroit est très bien situé. Calme

Strongly advise not to rely on Hotel shuttle to go to Marrakesh airport as we almost missed our flight waiting for shuttle early morning

The staff was exceptional.

Staffing! I had such a disappointing experience with rhe staff. When I checked in, I paid the taxes due and paid for my airport shuttle. Upon checkout, the staff member told me I owed money. I corrected him. He became argumentative and then showed me the receipt. The receipt was for a DIFFERENT GUEST and then he acted like it was no big deal. Then, he asked for money AGAIN. I told him he had the wrong guest portfolio! I was getting upset and worried that there wouldn’t be a shuttle. It arrived late because the staff member at check in scheduled the wrong time. I was really stressed out and not a great way to begin a 24 hour travel day. Will never stay at this hotel again! Incompetent and rude staff members!!!!

The room was clean and tidy. The hotel offers a Moroccan cultural vibe. The food from the restaurant was excellent—pleasant and helpful staff. Many speak English.

The room was satisfactory, notably clean, and the breakfast was enjoyable. However, several aspects were less than ideal: the reserved parking for guests was not available, and the water pressure was exceptionally low. Furthermore, despite my request for a queen-sized bed, the room provided two twin beds pushed together, resulting in a noticeable indentation in the center.

Clean room, good beds, Staff were very friendly and also let us drop our bags off 5 hours before check-in

Very elegant property. Beautiful high ceilings and a very traditional style building inside. The only problem is the bathroom. It requires a full renovation. If the bathroom was renovated I would give it 5stars

It was good

The room was clean and tidy, not a double as i expected but a triple with 3 single beds. As a lone traveller you get used to that. Breakfast buffet was varied and of good quality. I didnt try the pool but it looked clean and inviting. The rooftop terrace was the jewel of the hotel in my view, nice for drinks and atmosphere but my food the first night was overcooked with a dried out sauce and the spices dried to the point only salt was discernable. i ate out the next two nights.

Very bad service and very clean room plus very bad area, it's not Save to live there

Great

Perfect

Very nice hotel overall, the staff was very helpful and cordial.

If you’re a Moroccan citizen they will ignore you for some reason, happened twice But the in receptionist is friendly and helpful Get it together people, we paid the price you asked It’s only cuz we speak Moroccan language

Had an excellent stay at Hotel Amani. My luggage was lost and delayed in arriving. The front desk staff was very helpful in helping me secure emergency items, including a plug adapter to charge my North American devices in European outlets. Hamza at the front desk was especially calming and resourceful. He later proved as knowlegeable as he was amicable. Thumbs up! Also, you get to enjoy 2 restaurants on the ground floor, one Asian and the other Moroccan fusion. Both were excellent. Breakfast was included and excellent and convenient as well. This is a very well located hotel: 30 mins walk to the medina, 20 to Guéliz, 5mins to the train station. 👍