We had a nice room. The stuff was very competent and helpful. The lobby looked a bit stylish and cold.

Fabulous hotel in a converted palace formerly owned by Eugenie, the wife of Louis Napoleon, of the Second French Empire. Restaurant dinners were somewhat limited in choice but excellently prepared. Fantastic location. Just remember Toledo is very hilly.

Beautiful place great location

The staff were wonderful! We loved the lobby and our room. We were able to use the internet just fine even if I wouldn’t call it fast. We didn’t eat the breakfast - we were somewhat disappointed in the dinner - didn’t match the level of all the reviews we read. We were extremely disappointed in the cheesecake and ended up leaving it after two bites. That part was too bad because everything else about our stay was top notch.

Spectacular service and beautiful hotel. In a great location. We loved our stay.

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This hotel is centrally located in Toledo. Just a short walk to the main square and the cathedral. (Mind the fact that Toledo is hilly with cobblestone streets.) Parking in a parking garage is within walking distance; however, pulling your suitcase on the cobblestone street is not ideal, but I think hotel staff is willing to help with that (we just didn’t take them up on it). Reception was very helpful with tapas restaurant referrals, a Manchego and wine tasting, and recommended an excellent cheesecake shop!

Breakfast was good

Everything was great but the breakfast should be avoided. Overpriced and poor quality and service.

Room was quiet.

Very nice staff, so helpful. Super good food and service in the restaurant. And, the room is beyond expectations!

The total experience was terrific. Highly recommend.

V good

The breakfast is great. The room has everything you need on a stay. Also the staff is very kind.

This hotel is outstanding in every respect. It is in a relatively quiet location in the old city, was very clean and definitely comfortable. The staff were accommodating, and the restaurant onsite was nice. It has a lovely parlor/central seating area with attractive bar and nice music.

Great location, very helpful staff, extremely clean

Lovely hotel, friendly staff, central location, couldn’t fault it

Beautiful hotel in the center, easy walking to all the sights and restaurants. Only complaint was that for a 5 star hotel we were not offered assistance with our bags and there was no nightly turn down service. Music in the breakfast area/ lobby was too loud.

Everything was perfect over there.

Great location, beautiful hotel and room, wonderful staff.