Beautiful hotel . Nice breakfast !

The staff were very nice and courteous. The speak Spanish and English. The room was clean and the bathroom was spacious and spotless.

Beautiful hotel! Walking distance to all the sights, restaurants and shops!

Location, staff and the bed! All so good

Awesome place with awesome people

Very poor bathroom design.

Staff was very nice and accommodating. The hotel was beautiful, and the room was clean. Would highly recommend!

Great hotel and location. Bar at the lobby is very charming and elegant, drinks were very good. Stáff for the breakfast was insuficient for all the tables and the service was not good.

Fue una experiencia increíble estar en el Hotel Eugenia todo espectacular , la comida Deliciosa, cubicación perfecta ! Personal excelente !

Beautiful hotel

Good location. Close by convenient parking. 18euro per 24 hours. Large room. Chose it for reviews about excellent staff. Was disappointed. No one was there at the front desk when we went to check-in. The phone was ringing and ringing. Eventually we flagged someone down. She was fine, not apologetic but okay. Next morning front desk reception person was super friendly, warm, genuine, and helpful. For the price, double other hotels, will look elsewhere next time.

The staff are 100 percent amazing!! So friendly, helpful and welcoming.

Located on a a very hilly part of Toledo, this hotel was stunning. It was extremely clean, air conditioning was perfect given the hot July temps, and the rooms were very spacious! The staff could’ve been friendlier but we still enjoyed our stay as a family. Would definitely return!

It was as wxpected

Very good location. Good bed and room side, breakfast good quality and service also good

The rooms, bathrooms and common spaces were comfortable and beautiful but there were not enough staff. Service in the bar for example was extremely slow as there was only one bartende, who also needed to serve as waiter and cashier, in a large space that was very busy. It was also unclear what snacks or food was available in the bar area and we noted several other clients had the same question.

Hôtel très cosy et bien placé par rapport à toutes les principales visites . Décoration optimale dans le hall + bar . Il semble exister 2 catégories de chambres : une à la décoration vintage et l’autre plus moderne . J’étais dans une chambre vintage mais j’ai très bien dormi et la sdb était spacieuse . Délicates attentions : bouteille d’eau en verre et bonbons à la violette ; crème pour le corps en tube d’excepté qualité. Plateau de courtoisie avec capsules de café . Seul le thé doit être mieux choisi : sa qualité doit être conforme aux 5 étoiles .

Loved Toledo, but service level at the hotel was less than excellent. The front desk manager seemed under pressure. "We can't have umbrellas for all the guests" he declared when we asked for one.

Excellent

This hotel sits in a cute little dead end cobblestone street among residential properties, but only a few short blocks from the main attractions. As a result, it was quiet, but still convenient to everything we wanted to see. It felt like staying in the noblewoman's lovely old house, which it was. The breakfast buffet was typical, fresh and adequate.