Staff were the best anywhere. They were very helpful with information and anything needed. The hotel is not new or fancy but the authenticity and experience was beyond compare. There was a lot to see and do even for off season. Just a short train ride to Rome and then connections to Pisa, Naples, or other destinations. My husband and I have no complaints.

Q

The accommodations were very comfortable and the staff was very courteous. Incredible views of the lake from the balcony and the restaurant with a delicious breakfast. Cute little town. Would definitely recommend.

Great little find and fabulous location. Nice views and next door to the Popes summer home. Very easy 5 min walk to train and straight into Rome in 35 mins.

Old structure and small room Not value for money

Front desk excellent especially Daniel.

A staff, Daniel, is helpful and courteous.

there is a 15 euro city charge on top of the bill that we were not aware of. the view from the terrace is amazing and the area is worth a visit.

Excellent place to stay outside of Rome.

The staff were excellent, accommodating, prompt and friendly. The room was adequate, but a bit small. The view on the lake side was spectacular.

The hotel offers great views of the lake.

Very pleasant area and views from room. I was asked to pay for extra cleaning service which I felt was unnecessary . Cleaning staff were not good quality

Perfect stay. Would highly recommend to anyone coming here.

Location and view are amazing, but clearness is no so. There was an awful smell from the toilet and ants everywhere.

Hotel Castel Gandalfo has a beautiful view out over the lake. Daniel and the rest of the staff were very helpful in advance and upon arrival. Just a few minutes walk to the Castel Gandalfo train station and a 30 minute ride into the Rome Termini station where you can take a subway to all landmarks. The hotel provides a delicious breakfast too.

Our apartment view was outstanding!

We stayed in a separate apartment on the other ebd of the block from the lobby. It was nuce with a great balcony overlooking Lake Albano. My only complaint was that they could only give us 1 set of keys for 2 people

Hotel penthouse apartment was a amazing with spectacular views. Streets around hotel are narrow and there is no hotel parking only a small drop off area. Free parking is available approx 500 meters away at Parcheggio carpark, which can be difficult to find a space. Well worth the parking hassle to stay in this lovely hillside town.

The facility doesn't worth four stars at all but absolutely less than that. It was an apartment (civic number 5) far from the main hotel with no possibilty of parking your car. Basically there is no car park within the hotel and you have to park on the road around the area. In the apartment you easily find this: poor cleaness, no drinks in the fridge (only a bottle of water was available in there), no tv, no fan and no window in the bathroom... just for starting. And the price for two nights is too high for those (low) standard levels. In one word: disappointed! Very very disappointed. Sorry to say but never never back to Castel Gandolfo Hotel.

Our stay was great. Staff were very helpful and friendly. View of Lago Albano from our room was stunning. We’d stay there again, but would upgrade to a superior room rather than standard. Castel Gandolfo itself was the most idyllic place to visit