9.6
Exceptional
From 1,002 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Traveler Reviews Hotel Smeraldo

Number of reviews per page
20
40
Top reviews
Matthew
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great small hotel in an ideal location near Campo D’Fiore. Short walk to Pantheon and Trastevere. Staff was super helpful. Breakfast was excellent. Amaro on the rooftop bar was a lovely way to end the day. Highly recommended.
Georg
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic location in the middle of the city.
brian
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and the staff was so helpful in directing us to restaurants and locations. Loved our stay will recommend to others visiting Roma.
ERIN
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location with walking distance to many attractions. Only downside for me was that the room was a little hot at night (we also were staying during a heat wave so I understand everyone was hot). Thermostat did not seem to be adjustable. I had staff take a look, and he reset it and told me it was central air for all rooms and at its lowest setting? I chalked it up to a language barrier issue and dealt with it. Of the two hotels we stayed at in Rome, this was the best one and we would be happy to return.
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Walter
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, near a lot of Rome's attractions. Lots of good restaurants close by. Excellent breakfast; one of the best of our three week Italy trip. Very small room, but functional.
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent hotel in a great position for all of Rome attractions, staff very helpful and friendly. Very comfortable room but a bit small. Roof terrace/bar was an added bonus. Only problem was a noisy room clean above us at 7.45am on a Sunday morning.
Blanca
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel Smeraldo is a hidden gem in a perfect Location to all the major sites. Restaurants we’re just steps away from hotel. All the staff were very accommodating and went out of their way to assist you. I would highly recommend to anyone traveling to Rome to stay there. Another huge plus is the rooftop bar and restaurant. Very quaint and inviting.
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Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service especially Leonardo who went above and beyond to ensure we were taken care of. He’s very personable and professional. Breakfast was great, staff is friendly, and felt safe. Room was smaller than we thought so would go back but book a bigger room.
Kelly
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful property and location. Front desk staff was AMAZING! Fantastic breakfast. Love that is has an elevator and rooftop lounge. Roof was very comfortable, but would not chose the smaller room again. Would absolutely stay here again.
Suzanne
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location breakfast was good Hotel was too noisy at night inside & outside Bathroom too small
Rebecca
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was hands-down fabulous! I was traveling solo and was accommodated and treated with such care by the staff The hotel is also beautiful, immaculate, and accommodated all of my needs It’s also located in a beautiful area, walking for shopping, dinners, cocktails, and just strolling down the streets I can’t say enough about this hotel. It was absolutely wonderful.
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Tanya
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice location, quiet, pretty side street. The bed was the most uncomfortable I've ever slept on though.
Shannon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were all so helpful, the breakfast was very nice, rooms were clean and having the rooftop bar was a fun evening treat.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean great breakfast
Angelo
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was amazing. So attentive and helpful. The room was clean. The only item that could be improved is that some parts of the hotel need some tender loving care. Overall. we were very pleased with our stay and the staff made it so we could learn more about Rome.
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location is great. Very clean. Staff was very helpful.
LEONARD
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was more than we were wanting to spend but it ended up being worth it! Great breakfast, very attentive and helpful staff, very clean rooms, and right next to at least 4 fantastic restaurants and bakeries!
Dafne
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved this hotel, the location is great and it’s very charming. The staff were so kind and helpful, I would definitely go back here, felt very taken care of.
Luciana
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really nice hotel, very well located in the center near cafes and Restaurants. The room was a bit small but other than that really good.
Heather
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved everything about Hotel Smeraldo (means Emerald!)… the breakfast was amazing, location was perfect for us, the room was clean and just the right size! Bonus was the roof top restaurant and the best pizza place in the city right across the street! Definitely would recommend and stay here again!
Number of reviews per page
20
40