9.6
Exceptional
From 1,004 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Traveler Reviews Hotel Smeraldo

Number of reviews per page
20
40
Top reviews
Saeideh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was good. This place has Air condition.
Steve
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was clean, comfortable, and well maintained. The room was a bit on the smaller side, but it was perfectly manageable for our stay. Our window faced another building, so we didn’t have much of a view, but since we spent very little time in the room, it wasn’t an issue. If having a view is important to you, I’d recommend requesting a room with a better outlook. The breakfast was good, with a nice variety of both savory and sweet options. There’s also a bakery right next door with plenty of delicious choices. If you want something different, you can easily grab food there and enjoy it in the hotel’s breakfast area. The staff were friendly and helpful throughout our stay, with a special thanks to Leonardo at the front desk for his excellent service. The location was also very convenient, with many attractions and restaurants within easy reach. Overall, we had a great experience and would definitely stay here again.
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Lynda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Would definitely stay here again. Great location. The breakfast was wonderful and the staff was very friendly and helpful.
David
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is in the center It is very very small
Salvatore
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel. Air conditioning could be a bit better in the room. Great staff.
Cindy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel. Super helpful staff and loved the walkable location
Pamela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente ubicación y personas muy atento, el desayuno bueno
Saul
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to a lot of the Main sites
William
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel Close to great restaurants clean helpful staff Street noise most of the night with partygoers, police cars,and street cleaners. Air conditioner had trouble with summer heat. Humidity in room was high
Samantha
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms were spacious for Europe, and the location was perfect. Roof top bar was nice to have to enjoy a drink at the end of the day.
Stacie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was welcoming, facilities are lovely and location was perfect for those wanting to walk around and see the sites of Rome. The breakfast was outstanding. Room a little on the small size but comfortable.
Tracy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent stay. Fantastic central position. Nearby restaurants, staff exceptionally helpful. Breakfast outstanding and enjoyed the rooftop bar for a drink at the end of the day.
Noreen
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location
Brittany
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was our 2nd time to stay at Hotel Smeraldo. We enjoyed our stay so much three years ago that I booked it again for this trip! The staff is so friendly and helpful. The rooms are clean and comfortable. One of our favorite things about the hotel is the adorable roof top bar. We had dinner our last night and it was fantastic! Wonderful little hotel! I would book here again if we ever visit the Eternal City again!
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laura
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location, central to everything, great breakfast, comfortable rooms and excellent customer service
Ethan
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great and helpful staff, with a good breakfast. The AC worked but struggled a bit during the heatwave. The location was excellent for sightseeing, though the area is very touristy.
Thomas
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room very clean, WiFi good, breakfast excellent and staff very helpful. Front desk staff very helpful and courteous in all respects. The hotel is located nearby several attractions of interest and restaurants.
Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Personnel très serviable et sympathique, chambre propre et agréable.
Michaela
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was lovely, very clean. Staff excellent, all very friendly and helpful. Breakfast very nice with lovely staff. Rooftop bar very expensive!
Olga
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff and hotel are great. However, over priced for the size of room you get. It’s a tiny space. I booked this for me and my husband and the space was not enough to even open our luggages.
Number of reviews per page
20
40