Leonardo Royal Hotel Berlin Alexanderplatz

Explore Leonardo Royal Hotel Berlin Alexanderplatz
8.8
Very Good
From 997 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Leonardo Royal Hotel Berlin Alexanderplatz

Number of reviews per page
20
40
Top reviews
Hugo
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great breakfast, the room was very comfortable for one person. It is very close to transportation.
Olga
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything is great! The breakfast is simply amazing! No complaints whatsoever!
Hemla
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very pleasant stay during our trip to Berlin. Fantastic customer service. Clean and good amenities.. would definitely recommend this Hotel.
Bethan Natasha
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice room, Clean, helpful staff,
Wallace
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast bar fair Just overpriced
Christina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No air conditioning
Abigail
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was clean, staff great, but AC didn’t work. Was unfortunate.
Traver
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Sadly, I cannot recommend this hotel. I was there at the end of August and it was hot. On check-in, I asked for a quiet room away from elevators and preferably at the end of a corridor. I asked twice and the woman ensured me the room would be quiet. Upon arriving at the room, I found it at the beginning of a very long corridor with lots of rooms after it, which meant a lot of people would be walking by at all hours. In addition, the room was hot, the air conditioning didn’t work, the fan for the air conditioning made a very loud noise, and the light in the entrance didn’t work. When I tried to call the front desk and housekeeping to report the problems, I found the phone didn’t work either. When I walked back to the front desk, I had to wait 10 minutes to be served (I waited 10-15 minutes every time I went to the front desk). They did give me a new upgraded room but their attitude was surly and there were no apologies or offer to help with my very heavy luggage. When I trekked to the new room, I found the key didn’t work, so had to return to the front desk, again carrying my very heavy luggage. Then, I waited for 10 min to get a new key. Again, no apologies or offers to help with my luggage. When I got into the room, the air conditioning barely worked. I complained and they said they would come but then never did. They gave me a free drink but I’d rather have had aircon. I asked several people in the hotel if their aircon worked and was told “barely” by all of them.
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Mike
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Single beds rather than the double requested and air con that managed to be both noisy and not work Do not a vey comfortable stay For the money there are better options
Karam
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Another average basic hotel. Fair value for money.
Irina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We were given 2 days free breakfast due to AC wasn’t working and breakfast was delicious Hotel it self nice place to stay close to Alexander platz, stuff were nice to us I love this hotel
Zhaniya
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Unser Aufenthalt war leider sehr enttäuschend. Beim Check-in mussten wir lange auf unser Zimmer warten. Im Zimmer und an der Rezeption lag überall Staub auf den Dekoelementen – ganz offensichtlich wurde hier nicht gründlich gereinigt. Unser „Deluxe“-Zimmer war extrem klein und schlecht durchdacht: Der WC-Bereich war nur durch eine halbe Wand vom Schlafbereich getrennt. Wenn man nachts nur kurz ins Bad wollte, gingen drei Deckenlampen und ein lauter Lüfter automatisch an – das ganze Zimmer wurde hell erleuchtet, was sehr störend war, da wir für unser schlafendes Kind gerade Dunkelheit geschaffen hatten. Die Klimaanlage hat kaum funktioniert, es war heiß und stickig im Raum, und die Fenster ließen sich wegen Kindersicherung nur ca. 10 cm öffnen. Im Duschbereich war deutlich Schimmel zu sehen. Das Frühstück war sehr mager und jeden Tag exakt gleich. Für 3 Nächte mit Frühstück für 3 Personen haben wir fast 500 € gezahlt – dazu kam noch eine Steuer, die laut App bereits enthalten war. Wir kommen definitiv nicht wieder und würden diesen Aufenthalt niemandem empfehlen.
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Neil
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Good stay, very nice hotel
Chantelle
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Nice hotel inside. Outside not as pretty. Great room
Anna
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Lovely and clean, good breakfast and room service options for a variety of diets. My room was a small double so I had no bath or a table, but as I was a solo traveller I could spread out around the room!
Tammy
icon-with Friends
with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

A very cute hotel, small room and bathroom. Super quiet at night!
Julia
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

My go to hotel in Berlin!
Dena
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent and well priced.
Benno
icon-Business
Business
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very nice hotel to stay at
Ermengol Calvet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

L'hotel esta molt be per el personal de esmorçar, recepcio i netega d'habitacions, les instalacions estan molt be malgrat l'edificacio es antiga, les reformes fetes es noten; l'incomoditat esta en el temps de desplaçament fins els centres ( Postdamer platz i Zoologic ) Berlin es una gran ciutat i els berlinessos son molt amables
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