Kathleen
with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Expedia should rethink calling this a four star hotel. Our room was far from 4 stars! The bathroom had rust and mold and was not very clean, the bidet was broken, the soap dispenser didn't work and had shampoo in it rather than hand soap. It was advertised that there were laundry facility and there was not. It was also advertised that there was a bar, there was not. I realize that we were there during a peak time for the eclipse, however we paid WAY too much for this satu. I expected a whole lot more and much nicer accomodations. We booked this hotel in October of 2025 to ensure our stay at a "nice" hotel for our first visit to Oveido. There wasn't even a coffee maker or kettle. And, only 2 paper cups in the room? Not very classy. Seriously? You can't provide glass? We were so disappointed. Everything else about Oveido and the eclipse were fabulous however.
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