The property was very clean and staff really helpful. I have no idea why someone else found them unhelpful. They even do a turn down service in the evening with a chocolate, which is lovely. I couldn’t give them higher marks. The staff were very attentive and polite. The room was big and balcony great. Perfect view of the sea and lighthouse. I asked for a quiet room before going and they did exactly that. Beds were comfy, with one harder and softer pillow to allow for all tastes. You are able to walk right out onto the shopping arcade and all the facilities. Brilliant for disabilities as there are no steps. Just a short walk from the boardwalk to the beach which also makes this accessible for wheelchairs. Lots of lovely squirrels which are very tame on the way through. There is also a promenade on the other side of the road which you can walk, cycle or other along to the other end of the beach. We were a little worried there would be road noise, but we heard nothing. There is evening entertainment if you are interested. Breakfast was decent with all of what you would expect. There is also a mini golf place if that tickles your fancy. We didn’t use the spa so cannot comment. I would go again.

The cleaners did a good job. The waiting on staff were generally terrible (complaint had to be put in for one of them) and the entertainment was very poor. Add in the fact a very dated and sexist policy that meant to enjoy an evening meal at the hotel all men had to wear trousers and you can see why the low stars for the review.

A lovely hotel in a lovely place. Great value for money. Staff excellent, really nice, friendly helpful and professional. Definitely a hotel we we return to. Big shout out to Ivan on reception, very helpful chap.

Lovely hotel with very pleasant and helpful staff. Food choices not the greatest but still plenty to choose from.

We had a very enjoyable stay. The hotel is in a great location for access to the beach and for walking along the promenade.The room was clean and comfortable. The staff were excellent, always jolly and hard working. The food was very good with lots of choices, was not always very hot. The only thing we were disappointed with was the evening entertainment, if you enjoy lots of guitar playing you’ll probably enjoy it.

We have stayed at this hotel 3 times now. Twice with our children and this time as a couple. The staff are welcoming and friendly, the rooms are fantastic, the choice of food in the evening is great and the breakfast is a very pleasant experience on the terrace outside, overlooking the pool. Of course there is the usual number of people reserving sun loungers in the morning but there are plenty for everyone especially if you have other things to do in the day as well as enjoying the pool area., the resort seems quite remote but that is part of it’s charm, you can get a transfer to and from the resort and just enjoy what the area has to offer.

A great hotel, with good amenities and a great selection of food and drinks. Rooms are spacious, with super comfortable beds and great balconies. Service is good through out the hotel, however you can occasionally have a long wait to be served as operationally different members of the team have different roles within the service which does not always work as smoothly as it should.

The staff were very friendly and i throughly enjoyed my stay at the hotel.

Excellent hotel. Lovely set up with rooms around the pool and protection from the wind. Great food and brilliant service. The only downside was the gym could do with better equipment and layout.

Overall quite nice.

Location fantastic Large clean pool area with lots of sun loungers. Staff very friendly and helpful.

Great location only 5 minutes to beach, Very quiet. Staff very friendly and helpful. Great breakfast buffet, Rooms very spacious and clean.

Lovely hotel. A pleasure to stay there. Situated centrally within the resort. It was a shame about the transfer time from the airport, over one and a half hours. The staff and facilties are highly recommended.

Great in many respects. But one of the main reasons for booking this hotel was for its sauna and spa facilities. So we were extremely disappointed to find that they were closed for renovation throughout our stay. 😠😠 If we had known that we would have booked a different hotel.

Fantastic location, with plenty of shopping nearby and easy access to a magnificent beach. Good service & cleanliness throughout the hotel, from daily clean towels, right through to provision of beach towels. Tea & coffee making facilities in the room. Hotel also has as excellent Spa, and for additional cost good massages to beauty treatments. Staff very helpful and pleasant. Food although average was good but did not vary in variety, with many of the dishes repeated frequently. Overall a very pleasant stay. Bit disappointed that although our booking confirmed that we had a superior twin room with pool view, we could barely see the pool from our balcony. Did not complain until end of stay as did not want to make a fuss. Would have also preferred a room where the sun shines on the balcony for most of the afternoon, rather than just in the morning until 1pm. Did email the hotel long before our stay to provide us with a room similar to the one we had earlier this year in January, which was ideal, but they had no trace of the email even though the main office said that they had forwarded it on to reception !

We really enjoyed our stay at the hotel. Only a few little niggles: Only one member of staff on at the busy check in time between 2pm and 3pm, irons not available for guests to borrow! And wifi in the room very temperamental. The many positives include - lovely room - spacious and plenty of storage. Hotel very clean and tidy. Lovely pool area with plenty of sunbeds. Plenty of choice in restaurant and food was of great quality. Plenty of parking on the main road, so we didn't need to use the hotel parking at 10 euros per day. The beach is just across the road and it is beautiful - especially if you head towards the old town of Morro Jable. Watch out for nudists though who quite openly flaunt 'their assets' strolling along the beach - not for the faint hearted!!

My wife & I went to Hotel Faro Jandia, Fuerteventura, for 4 nights in mid-December. The hotel location, décor, facilities and service were, overall, excellent. The staff were pleasant & helpful and most multi-lingual – a boon for those with minimal Spanish! The (elderly German-dominated) ambience was calm, polite but reasonably affable: everyone seemed to move in slow motion, soaking up the sun and going about their touristy business. The hotel pool & spa were clean and well-maintained: a joy to use. Evening entertainment was enthusiastic & well-intentioned. The actual strip of shops & bars, etc., where the hotel is situated is slightly unreal – dominated by major international luxury brands, with Santa Clauses & reindeers looking incongruous in the sun & heat which reached 26-27° in the afternoon – though the shopkeepers & staff are helpful and not too pushy. The beach (5 mins’ walk from the hotel) is long, soft & sandy; lifeguard-surveyed in places, though watch out for the strong Atlantic current, German naturists and the sun-lounger fee. There’s not a lot of youth, energy (though see below) or proper local culture in evidence here, but if you want a soft, slow-burning, take-it-easy, could-really-be-anywhere kind of break, this could be the place for you.

nice hotel well situated with good staff.Resort seems to cater mainly for the Germans which is good because they seem to expect and demand high standards.Would reccommend all inclusive package as it works well. Resort has great beaches but it is a windy island

Just a one night stay for us this time but we will visit again. The hotel was lovely, very clean and a calm atmosphere.

Spent a week in early March in the good Canarian sunshine. Had a great holiday, the room and hotel were both excellent. The food was also well prepared and inventive.