I had sent messages through the Hotels.com app requesting an airport pickup, but unfortunately did not receive any response and had to make my own travel arrangements. The arrival experience could be improved with a warmer welcome, such as offering a welcome drink or water, especially considering the property’s cliffside location. Other than this, the staff was very helpful throughout our stay. The property itself is excellent, with comfortable rooms, stunning views, and well-maintained facilities. Overall, we had a very pleasant experience.

Great location, 20 minute walk to Fira. Perfect view! Attentive staff.

Absolutely loved our stay at Cliff Side Suites in Santorini! The views were breathtaking, the location was perfect, and the sunsets felt like something out of a movie. Our suite was clean, comfortable, and had that beautiful Santorini charm we were hoping for. The staff was incredibly kind and welcoming, always ready to help with recommendations and anything we needed. We especially loved being able to walk to restaurants, shops, and the famous cliffside paths while still having a peaceful place to relax. Waking up to the caldera view every morning was unforgettable. Thank you for helping make our Santorini trip so special — we would happily stay here again!

Our room was what we expected. However the stairs are difficult to negotiate and there are a lot of them. If you're handicapped or elderly you may want to discuss this with the hotel to see if they can accommodate you. Overall our vacation was amazing we will come back

Perfect ocean view nice staff nearby restaurant, shops and walk distance from the bars and neighborhood.

The ocean was visible from my room. I could use the pool because it was alway cold. Nice experience overall. I loved the place

Beautiful property

Love the breathtaking seaview we receive when we step out of the room. Relaxing and tranquil feeling as we sit on deck chairs enjoying the sun on our face. The room was small but comfortable. The staff were friendly and helped with our luggage as there were many stairs. Found parking nearby. Conveniently located near Fira, we appreciated it is a quieter area. Breakfast is simple but sufficient. It would be nice to have more amenities provided in the room eg tissue paper, toothbrush sets. Bathroom was tight in terms of space.

Good stuff too many stairs to climb do not have a proper bath area do not supply even coffee

Great stay and super clean accommodations. Walkable area and close to amenities, shops and restaurants.

Great view, nice rooms, and friendly staff. Location is also quieter than central Fira. Would definitely recommend.

Beautiful view, very clean and spacious rooms. There are many stairs to climb. We had a great balcony. The pool is not that great and closes at 8. Wish the hotel had a bar.

View

The view is amazing, and the service was great. Be prepared to climb many stairs; the only downside was that the entrance to the hotel can be easy to miss.

Beautiful hotel with the nicest staff, lovely room

Friendly staff and awesome views!

Cliff Side Suites have some of the best views in Santorini. They are located in a quieter area so the walkways don't get as crowded as they do lower on the mountain. The beds are very comfortable and our suite was quite spacious. We had a shared balcony but never saw our neighbors. There is so much to do here; sharing a balcony shouldn't be a concern. And the views from our balcony were stunning. We had a sunset photo trip planned but we cancelled it since our balcony was probably as beautiful plus no crowds. As with virtually all accommodations on the caldera there are a lot of stairs. This is the price we pay for the view. Visitors with mobility challenges shouldn't stay on the caldera. More conventional hotels downtown would be a much better option. Also, let the guys from the hotel carry your bags from the taxi drop off location. Just call ahead and they will meet you. It makes finding the hotel easier and it will save you a lot of work wrestling roller bags over cobblestones and carrying them down stairs. We tip 5 euros (total) going down and 10 euros going up. They sure earn it but tipping is not required. Finally, the staff was wonderful. The Greeks take hospitality very seriously and everyone at Cliff Side Suites made sure we had the best experience possible. If we come back to Santorini we absolutely plan to stay at The Cliffside Suites again.

Cave like room

What a wonderful 10 day stay in Santorini. The view from our room was outstanding! The staff were gracious, friendly, and always so helpful. We will be back!

We highly recommend! The service and people were so fabulous, we cancelled going to another island to spend remaining part of our trip right here in Santorini.