Good location near metro. Nice hotel, very good breakfast. However, I booked it because it has the pool, and on their webpage or in hotels.com they do not announce it is closed for maintenance reasons, which made me go to another hotel to do my regular exercise (no compensation or anything offered). Also, I booked the executive room, which should enable access to the lounge, but I had to walk back and worth between the lounge and the reception that I was finally allowed to enter. It seems that the staff is not attentive enough for a relatively high price.

The hotel was nice, breakfast had soooo many options, but the staff with limited english it was hard to communicate

House keeper was very nice and cleaned daily. Staff made me feel welcomed and safe and gave me ideas of were to go.

Clean room, amazing staff, variety of options for breakfast, no microwave in room

Good

Great gym and pool

Had a great 1 night stay.

We stayed in this hotel for 13 nights. Property was clean, the customer service took sometimes but eventually they delivered, breakfast buffet had lots of options & very delicious with different varieties daily. Property advertised rooms are soundproof, but unfortunately rooms in our level weren’t sound proof. I still recommend this property for its other features.

Staff and 5 star service

A great hotel with nice staff and very good location.

Service & lounge were very good

Reasonable!

Beds very comforable and maids very nice. Reported black mold in the shower to managment and they claimed it was "old" and not "mold". Doormen rarely opened the doors for us, but were helpful to get a taxi and the food from the restaurant on the 18 floor was not good (shrimp caesar salad and burnt hamburger). The pizza restaurant was very good. The 18th floor restaurant also wouldnt let wife dine there because of antibiotic drip which is total discrimination. Their booking rates were higher than on hotels.com.

It was wonderful! Customer service is awesome! Very hospitable

Perfect room with amazing view of the bridge

Good location Good staff

Good hotel convenient

It’s in a central location and relatively clean and cost effective

Area is quiet but away from the main tourist sites. If you like that, this is for you.

I spent a whole week at the hotel and was absolutely delighted. The hotel has a great location – it’s easy to reach all the main attractions, yet it’s in a very quiet and pleasant area. The hotel staff were excellent, from the reception team to the housekeeping staff – all very responsible and friendly people. I have no complaints at all. The restaurant and breakfasts were top-notch. Everything was absolutely delicious. I had a wonderful time in this beautiful city and hotel.