Fantastic all around.

I love everything about this place! Can't wait to visit again!

Pool and hot tub are awesome

Staff very friendly, bed is super comfortable, we ordered room service for breakfast and it was amazing

All staff did their job as a professional. I was happy with their service. I higher recommended here Thank you

It seems like an odd thing to highlight, but the whole hotel smells really good

Everything was honestly so top notch with really really great hospitality!

Fantastic place! Amazing rooms and the best bar tender in the pool area!

Absolutely luxurious and gorgeous, with fantastic, friendly staff.

Not applicable

staff was very friendly and helpful, location was great and easily walkable to hotspot locations

Best location and concierge

Stayed here 12 years ago and loved it. Property looks a little old since I visited last but it’s still holding the Fairmont band status pretty well. Staff are super friendly and very courteous 🙏

Service in Gold lounge very slow and inconsistant.

Incredible atmosphere—you could easily stay and enjoy everything without ever leaving the hotel. The music and bar create a great vibe, the sushi (especially the raw selections) is delicious, and the staff is truly wonderful.

Excellent experience! Looking forward to my return and enjoying the gym facilities, spa and beautiful space.

Art collection is great!

Lovely property with high standards. We had a great experience with staff going above and beyond to accommodate our family. Thank you Chloe and everyone for making us feel so welcome! Great heated pool and hot tub with a resort like vibe, highly recommend. We also loved the gym but it can get busy. Room was very comfortable and we loved the extra large bathroom. And we had our dog with us and they made sure to give him his own bed and food/water dishes, along with a bag of treats (we appreciate the thoughtfulness). Fabulous location for proximity to everything. Our only con is the price of parking, which we found to be quite expensive, but necessary. We highly recommend and hope to return next time we visit Vancouver.

I didn’t like the staff behavior

Staff are wonderful from check into check out. Amenities were great. Had a lovely time there. I would recommend this location.