Perfect

The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy.

The room we got with the private Onsen was big and had a great view

This was the best place we stayed on our trip. Such a great experience! We loved the staff. We forgot a bag in our room and they arranged it to be shipped to our next hotel! What great service. I hope I am lucky enough to come back and stay at Ryuguden!

What a great hotel/rycon. I wanted to experience a traditional Japanese inn. This is it. From my arrival to leaving the staff did a wonderful job making me comfortable and welcome. Kiseke dinner was notable with six courses or more of Japanese meals. Service was as good as it gets best I’ve ever had. Onsen is notable as well. There are indoor and out door baths. My room was special- very large and spacious no shoes worn in the rooms a wonderful sitting area overlooking lake ashi and best of all a wonderful view of Mount Fuji! So special having morning coffee looking out over huge picture window and Mount Fuji. It’s pricey but worth the experience in every way.

The staff were exceptional! Professional and had paid attention to detail. Onsen was such an experience!! Very clean facilities, amenities were amazing, well kept hotel despite its history. Definitely avail for the free shuttle bus from Odawara station in Hakone to your hotel and back but make sure you do a reservation for this especially if you are traveling with luggage. Message Ryuguden hotel through Expedia for reservations. If you travel Light or miss the shuttle bus, there is local transportation service that will stop near the hotel.

Excellent views from the room. The property is very outdated. The smell of humidity is terrible. The breakfast was very sophisticated for western palates, and there wasn’t an option to get a different kind food.

Very clean, spacious room Nice Onsen in new building

Ryuguden was the perfect place for us. Everyone was kind and everything was beautiful. We are very grateful to have had this experience. Thank you! Arigato Gozaimasu!

The property and experience at the spa, and the food, was overall amazing. However, there is not a lot to do outside of the hotel except for some activities but not a lot.

Food & service were excellent!

Amazing property. Charm and service. Views of mt fuji from the room. Some of the best dinning i've had in Japan. Private onsen was a treat. Public Onsen spaces were amazing.

Some of my highlights of this stay were the view, the location, the food, and the service! Those components made for a wonderful stay in Hakone. However, I felt that the room and the hotel seem a bit outdated as a lot of the cabinets were chilling, and there was no air conditioning during our stay. The control panel seems to be broken as the dial didn’t work, but we were later informed that the hotel was running the heat during the time. Fortunately during our visit, Hakone was a bit cooler which the Dyson air fan was helping a little bit. Overall, there were a lot of positives about the hotel that overshadowed the negatives. However, we were expecting a better property condition for the price we paid.

This was a great spot to have some peace and quiet during our busy JAPAN trip. I do have to say that all that changed when a large group came in. The servers were overwhelmed and we were all but forgotten. It changed the whole vibe of the place having a large group talking loudly and being demanding. It would have been perfect otherwise.

Everything perfect

Great foods , good customer services and lovely environment. Nice lake and Mt Fuji View.

Great Ryokan, make sure you plan you travel from the station as limited taxis. Buses are regular but full of Gaijin with massive suit cases who are not always respectful of the locals. The Onsen and view of Fuji San is incredible. Food is very high end Japanese so make sure you understand this. Staff are very nice and helpful and speak English but do try and speak Japanese you are in Japan after all. 10/10

Our Cambodian server Ran was the highlight of our stay. The first nights meal was also very nice but the property and onsen is very old and needs updating

We loved the hotel and the peace that you feel staying there; the outside onsen is a dream, and the view of Fuji-san is unbelievable. The dinning experience couldn't be better, each day was a different surprise, we loved our host called Ran, she was a trainee there, but to be honest she gave us the best service and recommendations, if you stay there aks for her service and definitely will improve your overall experience at dinning. Overall I loved, my only recommendation would be to have more entertainment for kis, other than that everything was great.

Great place to stay. Close to the cable car. Lake views.