Clean room walkable to Alameda and workers are very courteous. I was only here for less than 24 hours and there’s no outside noice. Peaceful place to sleep.

Good staff, but the location is great. Close to the park but far enough from the crowds at night for sleep

Good room

Stayed at the Hotel Metropol for 7 nights mid-November 2025. It was my first time in CDMX and I had a good experience with the hotel. Both days of check-in and check-out, I had to store my suitcase at the hotel and this happened without hassle. My room was on the third floor, with my window facing Luis Moya street. So, it used to be noisy late into the night and I had trouble falling asleep couple of nights. The rooms do not have air conditioning, so I did really have to rely on extra layers of clothes and the additional blanket they left in my closet for the chilly nights. The shower and sink had readily available hot water which I am grateful for. The staff is all very nice and friendly, and were willing to work with my broken bits of Spanish. The bathroom also had a tap labeled Drinking water and I didn't have any health issues from using it. The food photos are from the buffet breakfasts I had at the La Goleta restaurant which is inside the hotel, and also a spaghetti alfredo dinner I had one night there. The food was always great! The location is pretty convenient for the Centro area, close to Zocalo, and the nearest metro stations are Juarez and Bellas Artes, both reachable within 5-minute walk. The gym needs its own key, so every time you want to use it, you need to go ask at the reception.

Friendly

The room was very nice, just the floor was dirty

I like everything

the weather is not working

I like it a lot.

Very pleasant staff.

This is a very decent hotel with air conditioning, elevators, and a buffet breakfast (not included.) It is in a noisy neighborhood though, even with my window closed I could hear dogs barking and cars outside.

Perfect location to deal immigration meetings, good value, friendly staff and restaurant is excellent

The hotels website advertised a shuttle between hotel and airport, but this was not the case. Maybe there was an interpretation that i got wrong.

Hotel está bien ubicado. Las habitaciones son pequeñas, se escucha absolutamente todo de las habitaciones al lado y el baño es súper incómodo, está muy mal diseñado.

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.

Hotel was good for the value. Staff was friendly. The room had an extra floor fan which was a nice touch. The bathroom could’ve been cleaned better, there was hair on the side of the toilet and the towels were stained. Luckily I travel with my own towel. The linens were also stained with black marks. Overall, for the price it was ok and it was a walkable distance to Avenida Juarez.

Three days in to a five day stay, they replaced clean pillowcases with dirty ones, they replaced the sheets with holes with sheets without holes, and the replaced towels had holes, the hair dryer did not work, The room had no heat or air other than an oscillating fan with heater on a stand; the rooms/furniture are from the 60’s, other than a 10 year old televisión, probably have never been updated.

The guy at the front desk wasn’t very friendly

Room very old and felt dirty