Great staff

Yes -- excellent most friendly staff

Always good quality service and room

Good location, very friendly and courteous staff. Parking reasonably convenient.

Clean and comfortable rooms. Wonderful staff and very convenient location. Great restaurant-bar downstairs.

Clean, quiet room, friendly helpful staff in a great location.

We travel to Victoria often and the Rialto is our top hotel choice for style + value. The rooms are nicely appointed and always spotless. The staff are fantastic and accommodating. It is a great location for heading out for cocktails (the Palms is fantastic!) and there are many excellent restaurants nearby that you can walk to in just minutes. Highly recommend.

We really enjoyed our stay. It’s in a really good location and the room was clean and bed was comfy! the heated floors are nice in the bathroom. We went for dinner and drinks at the restaurant there and it was so good. 10/10. I would say that our only complaint was how cold the hallways and dining area was. It’s middle of winter and they had the AC cranked and everyone was wearing jackets at dinner. But we did ask for them to turn up the heat and i believe the waitress did so that was nice. All and all would recommend this hotel and will be back again!

Amazing and clean room

Colton was the staff person that checked us in he was super friendly and very helpful.

I reserved 2 Queen suites for myself and one of my employees. I found it disappointing that your team not only gave us 1 queen suite and 1 standard queen room, but they put my junior employee in the suite and me, the individual who completed the booking and paid for the rooms. One would think that the front desk auditor would recognize this when I was checking in. I brought it up and the front desk was going to change room, but at an inconvenience of me repacking and waiting for them to make the changes, I requested the staff make the move while I was in my afternoon meeting and I was told no, my belongings were to be moved by me when they were ready. The reviews I read prior to booking were incorrect regarding the individuals I dealt with at the front desk. Bill Grimard

Clean room, pleasant staff

Clean room, great staff

All staff were so kind and helpfuland room was so clean. The heated floors in the bathroom were a bonus.

All of the above, well maintained room, and hotels central location in Downtown Victoria.

Extremely courteous and the room was very clean

From start to finish our experience was top notch. Front desk staff was extremely helpful and informative. Our room was spotless. Highly recommend this central Victoria hotel.

The entire condition of the hotel was in great shape. The staff were friendly and efficient. Definitely will return.

Great location. Great price and very comfortable. Would stay here again.

Room was clean and large. Plenty of coffee in room to make. Staff was very friendly.