Thomas James Hotel

Explore Thomas James Hotel
7.2
Pleasant
From 519 reviews
Cleanliness

7.2

Room Comfort

6.6

Location

10.0

Service and Facilites

7.8

Traveler Reviews Thomas James Hotel

Number of reviews per page
20
40
Top reviews
Wayne
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

it was basic but comfortable, only gripe room wasn't cleaned on Ower stay
Mandy
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We stayed here for 4 nights room was spacious we had a twin room on the top floor room 18 the first time climbing those stairs I thought what have we let ourselves in for but after a while it wasn’t too bad x breakfast was very nice could upgrade to a bigger cooked breakfast for £3 if you were feeling hungry but the standard was enough for us. Room was very warm as it was 30+ degrees during the day but were provided with a fan which was a godsend all in all we would stay there again maybe request a lower floor but for location and price could not complain
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Christopher
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

What can I say. Promised a four poster bed with hair dryer etc in the room. It would appear that either the room was previously used to house unfortunates or was the local crack den. Curtains hanging of the poles, carpets stained, dresser table missing , tv off the wall and all up a rickety and shoddy set of about 4 flights of stairs. I didn’t know if we would be mugged by the local clientele in the bar or if we should be paying for the room by the hour, as maybe this could’ve been the type of establishment you may only book by the hour. All in all, not even worth the price, falsely advertised and with a bathroom you couldn’t swing a gerbil in let alone a cat, I doubt I’d be rebooking this venture gateway to benefit street. Not even for the cultural experience.
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Wilbert
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No relevant answers to add to those already reviewed
Fritjof
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is definitely a 3 star hotel, very conveniently situated if you travel by public transport, but you'll have to make alternative arrangements if you travel by car. The premises incorporate a run-down bar which serves pub food and also serves as the breakfast room. Vegetarian and other options are catered for. On arrival, we had one meal there which was o.k. and very reasonably priced, although the beef lasagne I ordered turned out to be a vegetable one. Our room being street-facing and almost directly over the bar, on Friday and Saturday night we were subjected to noise and music from the bar until midnight, which we found was tolerable, but may be a minus for guests who want to go to bed early. Staircase and corridor were as tired as the bar. There is no lift, so the hotel is not suitable for persons with limited mobility. Our room had obviously been reasonably recently refurbished, the carpet was clean, radiators and other fitting looked new and the bathroom was modern, with a powerful shower, a dual flush toilet and a towel rail. It would have benefitted from a shelf to store personal items and holders for the soap/ shower gel dispensers. The room was clean and tidy. For storage, it featured three coat hooks, but no other hanging space for clothing, nor drawers to store folded items. We had to live out of our suitcases. The mattresses were definitely worn and will need replacing, as admitted by the management. The staff were friendly and welcoming.
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Neil
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6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It's right for the price, not new, not Uber clean, but fine
JOHN
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

very cost affective hotel, well situated to the centre. breakfast included, which was good also.
Gerard
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is fine staff are great and very helpfull my room was clean and nice the only thing that might be of consurn to older people is there is no lifts to the rooms
Peter
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6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a family get together and I only needed a place to sleep, breakfast was a bonus. Not the best area of town but that didn’t matter, however I am disabled and staff did help with my stroller with the steep stairs. It was cheap and clean and it was very good for what I needed. There wasn’t a pool.
Steven
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely Grade II Georgian building, excellent staff, room is tidy and functional, breakfast is superb and right in the centre of town near everything you need, i have stayed multiple times and always book here, the rooms need a bit of TLC for a romantic get away and it would be nice if the had a Deafguard for visitors with hearing issues for the fire alarm. Would i stay again? yes already booked for next month.
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Nicholas
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8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good position in town,staff very friendly good clean rooms
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Basic accomodation in a central location so didn't expect too much and wasn't disappointed !
Ginger
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This time stayed in room 7 . Room okay but needed a revamp. Guy tried to get into the room at 00.30 am. He did apologise to us in the morning. They changed continental breakfast to cooked breakfast.We send it back twice.... New cook apparently.
Ginger
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Car park only 2 minutes walk from hotel, £5.10 for 24 hours. Stayed in room 5, which had a bath, which was a nice surprise. Continental breakfast , with lots of options.
Lewis
icon-
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was a pretty clean room, good staff, and decent for the price. I did have somebody trying to get into my room whilst I was inside, and only 2 light switches worked,however it was a decent little Hotel.
Samuel
icon-
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and simple. Good price, no frills but just what was needed. Good shower and water pressure. Clean bathroom
stephen
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6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was ok for the price
Deborah
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6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was not easy to find the entrance, I ended up phoning to ask how to get in. It turned out the entrance was next door in the pub. If your fit your ok, but I had a problem with my leg, and there was no lift, and the stairs were really narrow and with bends in. I did ask the Lady behind the bar if she would carry my case. She was very nice and helpful saying I was on the second floor, but she could move me down to the first floor which I was grateful for.
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Janet
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8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was clean. Staff were excellent and very happy to deal anything you wanted. The hotel was very convenient for public transport.
Roselyn
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Didn’t get any breakfast, never saw a menu. The staff were very friendly, but there was only two of them when I arrived full-blown Party even though I was on the top floor, I could still hear this bloody woman on the Mic. Room was very small and bathroom was very mouldy. The whole place was run down.
Number of reviews per page
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