R
with Partner
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I felt like I was in prison. The hotel is in the middle of no where. You have to depend on them for food and drinks. Every time I asked for food or drink I had to pull a favour from the staff, nothing that they do is their job it is always you requesting and they can refuse.
Very understaffed and snobby. I had to beg multiple staff members to make me coffee in the morning. They keep telling me to take coffee from a horrible smelling auto coffee machine that they have.
I tried to talk to the manager. She talked down back at me that I need to respect that the staff is busy and should use the smelly machine. I felt I was back at school scolded by the headmaster.
Regarding room cleaning some days they wont clean the room. The service is very variable from day to day. The floors are dusty and never mopped. Everyone who works there has an attitude and they never do their job.
One time I was at the bar and asked for a drink, the bar tender while playing on his phone just gestured with his hands to go to reception as he doesnt do drinks.
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