Nice room, great area for easy reach of Newcastle city centre. Great staff, welcoming and knowledgeable.

Really enjoyed my stay. Great hotel in a great area, lots of bars and eateries nearby. My room was lovely, spacious and well equipped. Would definitely stay again.

Room was clean, however the carpet in corridors & stair areas could do with updating. Staff were friendly & check in was quick. Parking available although fills up quickly

This is a budget hotel but very much worth the money. I was in the area for work. It’s was such amazing value.

Rooms and hotel are very clean. Staff are very helpful. Had a great time in bar on a Friday night. Friendly bar staff and locals.

We stayed for a night. For an affordable price the hotel was good. The room was spacious with enough space. There was parking available but first come first served. At night it was difficult to find any staff as we stayed in the Carlton hotel (their sister company)on the opposite side of the road. We tried to look for a staff to find out some information but no one was there. But other than that the hotel was nice.

The rooms in the Cairn hotel are comfortable and to a reasonable standard. The rooms in the Carlton are ok but in need of a refurb.

Good

Great room, great staff always helpful

The hotel is basic but rooms are clean. There is no Aircon so in hot weather the rooms are hot. A fan is provided. If you have heavy bags or don't like to walk stairs, there is no lift. Overall though, the hotel is clean, beds are comfortable and there are plenty of bars and restaurants close by.

All really nice.

Lovely hotel bang in the middle of Jesmond. Great bar in the hotel and at their sister hotel. Really friendly staff. Thank you so much to the lovely receptionist for all your help. The chaotic Butterworths!!

Third stay at this hotel which has been really useful whilst visiting our daughter living in the Newcastle area. Hotel is clean, staff are helpful, free parking. Location in Jesmond a pleasant area with small shops and 5 minute walk to metro.

Twin room was perfect for our stay, didn't have a breakfast but I know that it is super. Great to have carparks at the rear of both properties even though the condition of the area at the rear leaves a bit to desire. All in all staff are great and shopping and nightlife is great and feels safe due to the area being full of university students. Two supermarkets Waitrose and Tesco are within 3 minutes walk from the hotel.

Really nice stay . 5 min walk to the metro system that takes you anywhere in newcastle. Friendly and informative staff . Room was clean and fresh would definitely stay again

A really lovely stay at the hotel, breakfast was in a lovely setting and staff were friendly and helpful.

Very spacious room. Beds very comfortable. I would definitely return. Needs a refurb but ideal location.

Room was in the roof far too noisy not very clean around carpet rug edges especially at side & back of bed under table years of dust sadly .Noisy Hotel inside as well lots of people sharing rooms as people where knocking on doors to be let into rooms throughout the three nights we stayed hastent to add we got NO sleep what so ever & made us feel unwell pleased to come home . Staff were OK but not over helpful when Alarms for smoke detectors kept also going off on rooms near us also alarms going off in nearby pizzeria twice during our stay at 5.30 am .

Perfect location for travel into City Centre, plenty of Bars & Restaurants nearby. Staff very friendly. Only criticism I had was the awful drain smell that greeted me when I walked into the room. It really was bad, but they were doing some roadworks outside so wondering if it was related to that. Advised the Staff Member on departure and he said he would get maintenance to investigate. Hoping I don't get same room when I stay again next month haha!

Great location for several bars and restaurants and the hotels Asian restaurant is terrific