Dirty plates, cutlery, tables. Sticky dishes and utensils at breakfast. Tables not cleared. 101 bathroom walls dirty. Reception not mannned. Waiting without apology. Bikes very good. Location convenient. Could be so much better with just a little care and attention.

It is a nice and friendly property. Had a graduation, and helped us with luggage after check out. Beds are comfortable and had a great night sleep.

Great hotel near the train station. Had a really nice view from long balcony. The staff was great and gave me everything I asked for. Only complaint was they didn’t have any small towels for my face. But pretty minor. There is sister Fletcher hotel next door. Downtown is 5-10 min walk. City closed up early. Hotel bar indoors and outdoors nice. Typical European breakfast. Some minor changes daily. Some other nice hotels on same street facing canal. Would stay there again. Fletcher hotel is nice chain.

Very convenient for locality’s, some of facilities tired need upgrade, lift poor, rooms very cramped in for twin room (was only a single really. Windows no catch to air room, open to all either shut or open! Breakfast selection was very limited no fresh fruit (toaster) coffee, fruit juice ok

The staff were very kind to us. We had booked a double room, but moved to the family room at a small extra cost - for more comfort. The breakfast is excellent. We will stay here again.

The staff were friendly, the breakfast was good and we had a nice view of the canal from our room. It wasn’t the biggest room (there was only space for one bedside table) but the beds were comfortable and it was quiet. There was good safe storage for our bikes.

Location is perfect 3min walk from the train station and 5min from the centre. Breakfast and facilities in the room could be better but in general very satisfied in terms of cleanliness, quiet and located in a safe area. Heating in the room is fine but no AC in rooms which might be an issue in summer.

This was my first visit to the area.... I am so happy that I selected this hotel. I look forward to returning with my wife.

The Fletcher hotel is very accessible from the train station and this was great for us as we arrived late evening. Staff were very friendly and helpful but the restaurant was rather limited so we ate out, other than the first evening. Rooms are clean but on the small side and there can be noise from the street area. The hotel is in a good location for seeing around Middelburg.

The staff is amazing!

Our congrats to Cristina and team...they are so kind and lovable!

Nice staff, clean rooms. Great service.

Pleasant.

Good location and clean property.

Great hotel for centre location! Friendly staff and comfy beds, + good breakfast, and restaurant!

Always happy to be back to a very friendly place Love their coffee and coziness!

A nice cozy place very convenient location

Excellent service especially from restaurant. They went out of their way to make me feel cared for and comfortable during my stay.

Very nice and cozy place for us Friendly and super clean

Nice and warm, staff very nice courteous and impeccable service We will come back and highly recommend this very beautiful place!