The hotel is about 1.5 k from the ferry. Book a taxi ahead of arrival, otherwise you'll have to complete the 'refugee walk' along coble stone streets. The hotel is a bit of a labarynth spread between 2 buildings. My room did not have elevator access. I had to traverse 2 spiral stair cases with all of our luggage to get to the room. The room was clean and tidy. Breakfast was excellent.

Great location in a safe area for tourists. All amenities are close by, with great dining options a short walking distance from the hotel.

Stayed in a family room which distinctly smaller than the photos on booking site. Stayed in July when the room was very hot - no a/c. Decent condition of the room. We really enjoyed the swimming pool / relax area and excellent breakfast. Good location with easy walking distance to sights in Visby old town and close to the sea front. Parking was not included and rather expensive.

We got a family room and it was BAD! Stained carpets and

Amazing hotel and town. Come to Visby!!!

The hotel was fine. However, I have a major beef with their customer service. Accommodation was prepaid via Expedia. They took my credit card info on check-in, put close to $1000 on it for potential extras but then did not cancel this on checkout. Impossible to contact the hotel. After 10 days, Expedia customer service managed to get the charges reversed(thank you Expedia) No apologies from hotel or Best Western . I would be in no rush to use this chain of hotels in the future

Perfect location. Beautiful room, very clean. Very happy with the stay, value for money.

I was pleasantly surprised at how much I enjoyed this hotel. Everything went smoothly from check-in to check-out. Our room was very comfortable from the beds to the nice sofa. The bathroom was spotless and in excellent repair. The heated floors were a bonus! We both loved the breakfast, which had a wide assortment of many local products. It’s fun knowing we are supporting the local farmers. The location of this hotel was perfect, with quick access to everything we wanted to see and do. It was just maybe a 3-minute walk to the Baltic Sea. Walking to Stora Torget took under 10 minutes. I would highly recommend this hotel.

Gorgeous property within the old city walls. Easy to walk to restaurants, stores, and attractions. Breakfast and pool/ spa were fantastic l. Stayed in winter, was very quiet, I assume it is busier in summer. Booked a family room with bunk bed, loved having the extra space and privacy.

This hotel was not easy to find in the dark after your ferry arrives late. That said, we had a very helpful woman desk clerk who helped us get checked in late. The rooms are quite small, even smaller than what one finds in Swedish hotels. Parking was good, in several places, but it worked out for us. Food in the restaurant was very good, as was breakfast. So overall, a good experience for us in Visby at this hotel.

Charming. Converted from an old brewery. My wing felt like a mini villa, with greenhouse plants in and a water feature. Buffet breakfast is rich with an outstanding selection of meats, carbs, dairy, and fruits.

Place was great. Located perfectly within the fort walls of Visby. Able to walk to most everything. You can rent bikes also from them. Staff was wonderful, so friendly and helpful.

Staff were friendly and helpful.

great stay, good breakfast, convenient location in old town

Excellent situation. Easy parking around the corner. Stylish hotel, excellent restaurant. Room a little small; bathroom tired. No outlets for charging phone on both sides of the bed. Nice view from room.

Good breakfast, good service, beautiful hotel public area

Great staff lovely breakfast

Very nice hotel close to everything within the walls

Staff very nice and helpful

Staff were not ready to assist, not friendly