Lara
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This accommodation was very much over sold over priced and was the worst experience of any hotel stay we have ever had. I made the reservation for 2 nights for a standard queen room - Was told a queen size bed we even measured it and It was a double. Then when checking in they were dismissive and rude. Refused to give a receipt for my cash deposit. When I got into our room there was no shampoo no conditioner only 2 towels and was told housekeeping only comes every second day. I went back to the front desk and said politely sir there are 2 of us on this reservation which means we need 2 key cards not one and he said we only give one thats the set up we also need at the very least 2 shampoo 2 conditioner 2 more full size towel and 2 wash cloths. He acted like it was this biggest inconvenience that I even asked. Lets fast forward to a very cross contamination continental breakfast only from 7:30am to 9am. They only offered bread bagels with only options for cheese whiz or peanut butter they only had a bowl of apples and boiled eggs you had to peel yourself. He had a 1 litre of no name orange juice in the fridge I thought wow ill grab a glass for my partner who's allergic to apples when I poured it out it was NOT ORANGE JUICE it was either tang or another juice that could contain apples. Their ice machine was from 1970s super small and can not efficiently provide for more than one customer. The toiletries were the cheapest refilled low end crap they should not be in hospitality
Read More


