A wonderfully quirky place to stay!

Yes to both your questions, though from your advertising I assumed a breakfast of some kind was provided. You are needing to making it clear there are not any eating facilities within the hotel itelf.

Room was large. Bathroom: shower and tub needed anti-slip mats and grab bars - quite tricky and slippery sometimes. Shower stall needed shelves for soaps, shampoo and face cloths. There are no facilities in the hotel but restaurants are nearby. No bar. Hotel internal geography is challenging given it's a 15th century property. High Street location is central but sometimes the road is closed to traffic which prevents car drop-off at the hotel door. High Street is hilly so dragging bags uphill from the drop off was a really PE exercise!

Room was spacious, clean and with additional facilities if needed, such as fan, heater, ironing board and iron. The staff member at reception was really warm, friendly and helpful.

Fabulous building of great character. Run a td Basil Fawlty. No one on reception just a phone number and the lady tips up pronto. Room right at the back, very quiet. Cold bathroom as no heating in there. Otherwise great room and nice extras. Big bonus having Bill's downstairs and epic central location.

The hotel itself does not have a restaurant but there is an attached , easily accessible eatery. The hotel is in the town centre with easily accessible shops, bars, coffee shops etc. The rooms are full of charm/character and are a good size. The staff are unfailingly helpful and friendly.

I stay regularly and the team are great and the rooms always clean and fresh. Each room is quite different, but always spacious and comfortable.

Didn’t have breakfast as they started serving too late (8am). Lighting in room poor, no desk to allow work. Seemed generally grubby in main areas and parts of room. Unlikely to stay again despite good location

Lovely clean spacious rooms. Really quiet and private.

Excellent staff, lovely room . They do not have their own dining facilities but there is a cafe / restaurant easily accessible should you wish to use it.

The room was spacious, comfortable and well appointed. Shower and bath were hot with good water pressure. Hotel is old and quaint but well decorated. Staff were efficient. Location is fantastic on the high street.

Friendly check in. Spacious clean rooms. Minor heating issue (one radiator stuck on - forgot to report it to reception, so not their fault no action whilst we were there). We needed to make sure the sash windows were fully shut to help keep street noise down. Beautiful Christmas decorations in hall & landings. Good coffee, great teas selection, etc. Would have been helpful to be told coffee pods would be replaced daily, but again we could have asked. Lovely soft dressing gowns provided - nice bit of extra luxury. Would recommend.

Great room. Clean. Can’t complain at all very good.

Great room, all the amenities were there although a luttle noise from cleaning staff outside in the morning.

Staff were incredibly welcoming, polite & helpful. Room and bathroom were spotless. Room was very spacious. Room was absolutely silent. Foyer was beautifully decorated for Christmas so was very cosy and welcoming.

Really nice rooms with a lot of space. Me and my wife coming from different country and rooms was relatively cold for our taste. This is only bit I would improve. The rest is great! Special thanks to stuff for been professional and super friendly.

The room was lovely. Very spacious with good quality furniture and bedding. Plus great to have bottled water , kettle and coffee making equipment in the room. Lovely big bathroom - unfortunately the shower wasn’t working and I didn’t have time to call maintenance. Love the old world charm and character of this hotel and would definitely stay here again.

Staff very friendly and welcoming

You have to call to get somebody to check you in - it was only 8pm Sunday night. He took me up to my room, at speed, opened the door and left - no explanations, nothing more. Peanut in middle of living room floor. Otherwise nice room, smelt a bit weird, as did the towels. Water is pretty weak and takes an age to get hot and then scorches the living daylights out of you. Had to leave very early - 04:45 and didn't know how to check out, so just left my key on the reception desk. I expect a bit more for 4 stars.

Friendly, efficient and a really historic room. The four poster bed was fab.