The hotel was fantastic top to bottom. The pool area especially is very special. Olya at the front desk should receive an award for the best receptionist in Switzerland!

Check in was smooth, staff very helpful. Room was fantastic! Bed was comfortable. The pool was amazing as was the breakfast buffet! I highly recommend Hotel Julen!

Paul and his staff were incredible. I couldn’t have wanted anything more. The spa was an amazing reprieve after a day on the mountain. The beds were very comfortable, the views were terrific. Will be back!

The hotel was beautiful and the breakfast included was a treat! The facilities made so much sense from the ski room being free and easily accessed from the street to lock your gear up and get dressed for the mountain. Bus stations to get to the lifts are close by, we felt this was very well located. The spa and the pool were the cherry on top. We wish we had more days to enjoy the facilities! The view food the matterhorn were also spectacular.

View from the room was great, the staff was wonderful and ability to walk everywhere was fantastic!

The view was amazing from the balcony . They provide totally authentic Swiss breakfast

The view from the room and the room itself was cozy and clean.

The room was very well equipped & convenient

The front desk person was grumpy. The spa and pool were closed. The restaurant had a TON of flies inside, and they messed up my order, giving me a meat dish when I ordered vegetarian. There was a half drunk Coke in the mini fridge. The shower handles cannot be reached unless already under the shower head, so you have no choice but to be hit with cold water. The toilet has a bidet button that can’t be reached from the toilet. There are so many places to stay, there’s no need to choose this place.

Lovely boutique hotel, amazing characterful rooms, good breakfast and location. Staff generally cheerful and helpful. Nice touches like loan of a rucksack. Shame the pool was closed as that and the bar were really the only facilities in the hotel but plenty else to do in Zermatt. A secure WiFi would have been helpful.

Swiss style!

Great service and super clean. It was in a great location, close to a lot of the amenities that Zermatt had to offer. Many added perks to staying here from breakfast which is included with your stay, to the spa and tea time offerings daily. The rooms were sound proof, spacious and cozy. We would highly recommend staying here if you’re visiting the Zermatt area.

The breakfast was fabulous!!

Nice Hotel , with e great service ,, The Owner goes Table by Table every morning at breakfast,,, to say Hi !! Absolutely the Best service !!

Fabulous. Beautiful, very Swiss. Very well located in village.

What a beautiful hotel with wonderful staff! We loved it and can’t wait to come back! Rooms were cute and beds comfy. Highly recommend.

A beautiful property that offered exceptional service and comfort.

We stated at Hotel Julen for 2 days May 7 & 8th to go up the Matterhorn. Our room was very nice and very clean, staff were very friendly and welcoming. The included breakfast had everything anyone could desire. We had supper at one of the restaurants ( Schaferstube) in the hotel on our 2nd night. For those looking for a traditional Swiss atmosphere and food we would highly recommend it. We had the beef fondue which was excellent. Location is excellent. We would highly recommend this hotel.

Hotel was great and the food was amazing.

Could not have asked for better accommodations. The area was beautiful. I recommend this hotel to everyone.