Great hotel, our fridge didn’t work mid heatwave, so couldn’t keep any food or drinks cold. However the air con was brilliant, beautiful room. Pillows -10 was awful was just fluff, and the mattress was rock hard.

Perfect as usual.

Privet, separate parking for the room we had. Overall great service

Always a good stay at Van der Valk, its high standards never disappoints. This time we were even more pleased to know and see their kids friendly approach. Definitely will be back.

Stayed in the renovated part of the hotel. Nice modern and comfortable

Personally I don’t find the beds that comfortable, mattresses are too firm. Service in the restaurant is quite slow and the menu hasn’t changed for years - which of course is only an issue for frequent visitors!

Amazing facilities, great food and a lovely room. Would absolutely return.

was good

We stayed for one night to attend a concert. Fabulous room for our family of three, studio. Great amenities and breakfast

Booked a junior suite - Room 811…. The corridor was noisy because of the workmen banging about early in the morning. My shower had no door - only hinges on the walls where the door was! Breakfast was cold - bacon, beans etc…. Coffee was great though. Hotel was going through a refurbishment so spa area was closed. Sushi restaurant was amazing - highly recommend this. I feel that any hotel going through a refurbishment, when a booking has been made, should advise this as I most certainly would not have booked here!

We selected this hotel for an overnight stopover as we wanted to be close to Antwerp without getting involved with driving in Antwerp. The free parking was a major attraction. We arrived much later than expected due to delays in Dover, so didn't have time to see the area or use a restaurant. The hotel spreads over several buildings with lots of doors to open and go through to get to some of the rooms. The room itself was OK. Some of the tiles were cracked but it was clean and had everything we needed to a certain point. The mattress was OK but an extra pillow would have been nice. It had a ridiculous coffee machine and 3 pods of coffee (one decaffeinated, one espresso and one something else). It produced a miniscule amount of coffee from each pod. How is that in any way adequate for 2 adults on an overnight stay? I'd actually brought coffee with me but without a kettle that was completely pointless. We didn't have breakfast as it was far too expensive. We asked the receptionist if there were any bakeries in the town that would be open on a Sunday morning. She said she didn't know! It turns out there are some excellent bakeries in Beveren selling a wide range of truly delicious pastries and a decent supermarket open on a Sunday. One thing we really, really liked was the child pack they put in the room for our grandson. That was a very nice touch. He was very happy with it.

Room very modern and comfortable. Bar and restaurant of a high standard.

4 restaurants in property which was great as nothing else around there to walk to

all round great stay

I had a junior suite which was lovely. It was the furthest form the reception however, and that is a long way! Service at breakfast was not good, but the Asian restaurant had fantastic service. Reception was also very friendly and happy.

Amazing quality hotel , it was busy and car park was a bit full .

We stayed at the older building, felt the reno little outdated

At breakfast there was 24 tables with used cups, plates etc. no were to sit and had to ask for a clean table. Rooms were old and could do with a refit. Pool was out of action and was not informed before my visit.

Stay here very often, excellent hotel with friendly staff and a choice of places to eat.

very nice hotel with good parking - nice clean large room - spa and pool were great - ate dinner in the japanese restaurant - also very good